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Office Manager

Success On The Spectrum (SOS)

Jun 2026 - Current (3 months)

• Serve as a primary point of contact for families in a pediatric therapy setting, supporting client intake, scheduling, and day-to-day coordination of services. • Guide prospective and current families through intake processes, including scheduling assessments, reviewing required forms, and communicating important clinic information. • Coordinate daily client and staff schedules, track cancellations and changes, and help maintain efficient clinic operations in a fast-paced environment. • Support administrative and insurance-related workflows, including benefit verification, prior authorization correspondence, and maintenance of accurate client records. • Communicate with families, staff, and providers regarding scheduling, attendance, clin

Patient Care Technician (PCT)

DaVita Dialysis

Oct 2025 - Jun 2026 (9 months)

• Maintained accurate clinical documentation and patient records in compliance with HIPAA and healthcare privacy standards. • Coordinated communication with nurses and interdisciplinary team members to support continuity of care and efficient clinic workflow. • Assisted with treatment preparation, patient flow, and day-to-day clinical operations in a fast-paced healthcare setting. • Managed multiple competing priorities while maintaining organization, attention to detail, and a high standard of patient support.

Substitute Teacher

Loudoun County Public Schools

Nov 2024 - Current (1 year 10 months)

• Managed classroom environments and supported daily school operations while adapting to a variety of student and staff needs. • Demonstrated strong organization, communication, and flexibility in dynamic educational settings.

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Volunteer EMT

Loudoun County EMS

Jan 2023 - Jan 2024 (1 year 1 month)

• Documented patient information accurately in high-pressure situations • Communicated effectively with team members to support coordinated care

Microbiology Lab Teaching Assistant

Shenandoah University

Jan 2023 - May 2023 (5 months)

• Assisted with instruction and maintained organized lab materials and records • Supported adherence to procedures and accuracy in data collection

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Community Care Associate

Loudoun Hunger Relief

Jan 2021 - Oct 2025 (4 years 10 months)

• Managed client intake, scheduling, eligibility screening, and confidential recordkeeping for diverse community members in a high-volume service environment. • Performed data entry and maintained accurate records using the Link2Feed database system. • Assisted clients with accessing food assistance and related community resources, answering questions and helping navigate services with professionalism and empathy. • Coordinated volunteer support and daily workflow to help maintain efficient operations and a welcoming client experience.

Library Computer Technician

Shenandoah University

Jan 2021 - May 2021 (5 months)

• Provided front-line technical and administrative support to students and staff. • Managed and tracked support requests to help ensure timely issue resolution and smooth day-to-day operations.

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