Gunel Aghazada

Ambassador

Amazon

May 2025 - Nov 2025 (7 months)

Representing Amazon through strategic events and brand activations. Responsible for planning and hosting engaging experiences to strengthen Amazon’s community presence and customer relationships across key markets.

Founder

Navishopper

Mar 2025 - Current (1 year 5 months)

- Established a hybrid investment and e-commerce venture with a global market focus - Defined and executed strategic roadmap, organizational structure, and go-to-market approach - Built and led cross-functional teams; developed core KPIs, SOPs, and operational frameworks - Initiated and hosted a high-impact launch summit targeting 50+ qualified investors

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Founder

Between Estates

May 2024 - Current (2 years 3 months)

Operations Manager

Amazon Development Center

Feb 2023 - Nov 2025 (2 years 10 months)

- New country launches | Expansion of programs in Poland, Sweden, Mexico, Brazil & India - Managing culturally diverse team of 50+ talents incl. SMEs & Managers located across EU15, US & IN

Co-founder

Savadly

Jan 2021 - Jun 2023 (2 years 6 months)

- Hiring, building and leading the executive team incl. Marketing & PM - Developing & Maintaining the Business Plan - Creating & controlling KPIs, SOPs, SLAs & other metrices

Catalog & Project Manager

Amazon Development Center

Nov 2020 - Feb 2023 (2 years 4 months)

- Managing a special project during Poland marketplace launch with a team of 20+ associates - Responsible for managing project costs within the budget - Responsible for completing the project on schedule - Responsible for ensuring the quality meets the standards set in the project charter - Responsible for Identifying & document all activities that needs to be performed in order to project goals - Responsible for recognizing potential risks and planning a preventative or corrective strategy - Leader of 2 Business Units (Post Buying Experience & Defect Elimination) and 1 special project for the duration of 12 months (Language Enablement) for the Swedish & Polish Marketplace of Amazon Catalogs - Responsible to ensure business expansion thro

Team & Transition Manager

Genpact

Feb 2018 - Sep 2020 (2 years 8 months)

- Managing the projects in BFSI vertical, leading baselining and benchmarking activities - External business transitions of 40+ processes (incl. insurance & banking) with 80+ staff from client site in Sweden to Genpact Latvia - Internal business transitions of 60+ processes (incl. insurance & banking) with 150+ staff from Genpact Latvia to Genpact Poland - Coordinating the Business Operations Strategy and developing business innovations - Onboarding new clients and programs - Ensuring audit controls are followed to protect the project from unnecessary risk and exposure - Liaising between internal teams and client representatives in Sweden - Participating in management board meetings and conference calls to present the project reviews incl.

Project Management of International Relations (ERASMUS)

PLANETAHebetechnik GmbH

Jan 2018 - Jun 2018 (6 months)

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Project Management (ERASMUS)

Meter Mark Real Estate and Property

Jul 2017 - Dec 2017 (6 months)

Developing creative ideas and implementation; cooperating in teams; planning, organizing tasks and activities; finding solutions in difficult and challenging contexts; enhancing customer satisfaction

Customer Relation & Reputation Manager

Picanova Group

Oct 2015 - Feb 2018 (2 years 5 months)

- Leading team & projects in one of the largest producers of custom wall decorations in the world - Creating customer portfolio analysis and marketing strategies - Building and maintaining profitable relationships with B2B customers - Creating/implementing retention campaigns for 15+ websites - Coordinating the sales team of new sales and cross-selling opportunities - Updating websites with latest news and advertisements - Coordinating the Business Operations Strategy and developing business innovations - Creating and enforcing plans to meet the needs of customers - Building long-term relationships with clients and customers - Building a strong reputation in the market - Keeping customers updated on the latest products in order to increase

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Customer Service Specialist

Norwegian AirlinesRUNWAY

Sep 2015 - Jul 2016 (11 months)

- Respond to customer queries in a timely and accurate way, via phone, email or chat - Identify customer needs and help customers use specific features - Assist in training junior Customer Support Representatives - Gather customer feedback and share with Product, Sales and Marketing teams - Comply with all Scandinavia/EU/USA legislation as well as airport authority - Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations

CS Project Manager

International Travel Network

Sep 2014 - Mar 2015 (7 months)

- Plan details for travel including transportation, accommodation, and airlines with specific countries (USA, CANADA, EU ) - Work with clients to determine their traveling needs - Guide clients on the appropriate styles of transportation, travel dates, costs, and accommodations - Manage large-scale events including conferences and retreats - Book transportation and hotel reservations on behalf of clients - Collect payments and pay fees - Resolve travel issues, complaints, and refunds - Meet sales targets and profit goals - Maintain client information and financial records - Ensure you stay up-to-date with tourism trends by attending travel seminars

About

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