Natalie Marshall
About
Detail
HR, Immigration & Global Mobility Professional
United States
Résumé
Jobs
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Regional HR & Global Mobility ManagerCloudbedsMay 2022 - Current (4 years)- Client Services Director - ImmigrationGlobal Upside India Pvt LtdOct 2021 - May 2022 (8 months)
- CGlobal Account ManagerCorporate Immigration PartnersDec 2020 - Jun 2021 (7 months)Corporate Immigration Partners in alliance with Envoy Global
- Global Account ManagerPearl Law GroupJul 2018 - Nov 2020 (2 years 5 months)• Manage large client base and provide clients with case strategy and project-based assessments • Serve as main point of contact for internal clients and third-party vendors • Oversee client matters across the Americas, EMEA and Asia Pacific regions • Creation of client-specific protocols, procedures and policies and client training webinars • Assist clients with development of internal global policy • Resolving client issues related to work performance and service levels • Manage and supervise Consular Services Team • Assist with training and development of global team • Member of interview panel and onboarding of new global team members
- NImmigration ManagerNewland ChaseJul 2017 - Jun 2018 (1 year)• Manage and supervise Business Immigration Services team in Americas and APAC region • Develop, train and mentor team members as well as lead weekly team meetings • Complete performance reviews, audit team's work and monitor KPIs to ensure client SLAs are met • Serve as main point of contact for team escalations • Global case management including VIP business and global work authorization matters • Provide guidance to client about compliance, attend weekly calls, preparation and review of client reports • Participate in vendor management and collaborate to ensure service delivery • Collaborate with other managers to ensure high quality service delivery • Assist with onboarding of new hires
- PManager, Business Immigration ServicesProLink GLOBAL GroupSep 2016 - Jun 2017 (10 months)• Manage and lead the Business Immigration Services (BIS) team across Americas and APAC time zones • Acting Regional Manager, Americas (May – July 2017) • Collaborate with regional managers to ensure that high-touch service is being delivered to clients • Process VIP business immigration cases and some global work authorization cases • Serve as main point of contact for team escalations • Develop, mentor and conduct training for team members • Conduct weekly meetings with each team member regarding case work as well as group meetings • Assist with onboarding by providing introduction about the team to new employees to the company • Review and provide client reports
- PSenior Global Immigration SpecialistProLink GLOBAL GroupNov 2015 - Sep 2016 (11 months)
- PGlobal Immigration SpecialistProLink GLOBAL GroupMar 2013 - Oct 2015 (2 years 8 months)
- PGlobal Immigration ConsultantProLink GLOBAL GroupSep 2011 - Feb 2013 (1 year 6 months)
- PBusiness Immigration ConsultantProLink GLOBAL GroupFeb 2011 - Sep 2011 (8 months)
- Immigration ParalegalBerry Appleman & Leiden LLPAug 2007 - Jan 2011 (3 years 6 months)• Manage and monitor multiple client cases; • Prepare immigrant and nonimmigrant USCIS petitions and applications; • Direct contact with clients to provide guidance on government filings and explain various immigration processes; and • Training of other temporary employees on use of company’s immigration database (while employed initially as temporary employee).
- RImmigration SpecialistReinhart Boerner Van Deuren scAug 2006 - Mar 2007 (8 months)
- Conflicts AssistantDLA PiperNov 2003 - Jul 2006 (2 years 9 months)
Education
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- Certificate, Employment LawCornell UniversityJun 2021 - Sep 2021 (4 months)
- Certificate, Science of Well BeingYale UniversityJan 2020
- Certificate, Change LeadershipCornell UniversityJan 2018
- Certificate, Social Media for BusinessSouthern Methodist University
- Certificate, Business WritingDePaul University
- Certificate, Supervisory and LeadershipSouthern Methodist University
- WHigh School DiplomaWolmers Schools
- HistoryThe University of the West Indies Mona
Projects (professional or personal)
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