Head of Customer Experience at Blended. We are working to improve education in our entire region because we want all students to have the necessary tools and opportunities to develop their potential at its fullest. Do you want to be part of this change? Send me a message! I would love to hear your ideas.
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Head of Customer Experience
fidu
Jan 2022 - Oct 2022(10 months)
Head of Customer Experience at fidu. We are working to improve education in our entire region because we want all students to have the necessary tools and opportunities to develop their potential at its fullest. Do you want to be part of this change? Send me a message! I would love to hear your ideas.
Head of Customer Experience
Blended Audio
Aug 2021 - Oct 2022(1 year 3 months)
I am currently working with my team to provide the best support possible to our clients. We have put into practice new processes for both implementation and training so that each school has all the necessary tools to use the platform to its fullest potential.
Activation Analyst
Blended Audio
Sep 2020 - Oct 2021(1 year 2 months)
I worked together with the Marketing team in our expansion to the Mexican market. We were able to attract the first customers in the region and understand their demands. I was also responsible for creating the end-to-end process for the first tuition free schools in Blended.
Account Manager
Blended Audio
Mar 2019 - Sep 2020(1 year 7 months)
I was in charge of a portfolio of 100 clients, supporting them from the beginning of their partnership with Blended. Besides, I worked together with the Product department, providing them with the necessary information to develop features that fulfilled our client's needs.