C
Charenerose Pillone
About
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Senior Learning Experience Designer | Learning Systems Architect | Organizational Capability Partner
Marilao, Central Luzon, Philippines
Résumé
Jobs
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Learning and Development Senior Lead IIIiRhythm Technologies, Inc.Feb 2024 - Current (2 years 7 months)• Architected and launched 75+ strategic learning programs across the organization, transforming capability maturity and driving a 25% measurable increase in learner engagement and knowledge application. • Led comprehensive redesign of new-hire onboarding curriculum in partnership with operational and HR leadership. Delivered role-based learning pathways, performance support ecosystems, and reinforcement systems that reduced time-to-full productivity by 20% and improved 90-day retention metrics. • Engineered blended learning solutions leveraging Articulate 360, Camtasia, Vyond, and Canva; post-assessment analytics demonstrated 30% improvement in knowledge retention and transfer to role-based behaviors, translating to measurable business imp- VLead Specialist, Learning Experience DesignVertiv PhilippinesSep 2022 - Jan 2024 (1 year 5 months)• Spearheaded global learning capability across cross-border teams, establishing quality benchmarks, design standards, and delivery frameworks that ensured consistent, on-time execution of high-impact programs across multiple regions and technical domains. • Architected and directed technical and non-technical learning curricula for diverse international audiences, translating complex product and operational requirements into engaging, accessible learning experiences aligned to regional compliance and performance objectives. • Engineered innovative development workflows and design frameworks that reduced production timelines by 15% and increased team throughput by 40%, enabling faster time-to-market without compromising instructional qualit
- CInstructional DesignerCourseBank PhilippinesAug 2020 - Jun 2022 (1 year 11 months)• Designed, developed, and localized high-impact digital learning content for global client organizations spanning finance, technology, manufacturing, and professional services sectors. Translated diverse organizational needs and technical domains into engaging, scalable learning solutions. • Championed process improvements and capability development initiatives that expanded team throughput, accelerated development cycles, and increased delivery capacity, enabling the organization to scale client delivery without proportional resource increase. • Contributed to quality assurance and instructional design review protocols, maintaining rigor and alignment across high-volume portfolio of concurrent client projects with varying scope, complexit
- College ProfessorOur Lady Of Fatima UniversityJun 2019 - Jun 2020 (1 year 1 month)Designed and delivered learner-centered courses integrating subject matter expertise with evidence-based pedagogical practice. Created case-based assignments, collaborative projects, and reflective activities that engaged students in applying academic knowledge to real-world contexts and achieved defined course outcomes.
- SCollege ProfessorSTI Academic Center – CaloocanJun 2016 - Jun 2018 (2 years 1 month)Facilitated inclusive, academically rigorous classroom environment aligned with departmental curriculum standards. Provided individualized coaching, timely feedback, and differentiated instruction to support student achievement and address varying learning needs.
- Legal Assistant to the Chief Executive OfficerIntegrated Bar of the PhilippinesJun 2015 - Jun 2016 (1 year 1 month)Managed legal operations through efficient case management systems, documentation, and lawyers communication. Supported executive leadership with accurate, timely information and process coordination across complex proceedings.
- STechnical Support RepresentativeSITEL PHILIPPINESMar 2013 - Sep 2014 (1 year 7 months)Delivered frontline technical resolution across multiple channels while maintaining consistently high customer satisfaction. Escalated complex issues and contributed to internal knowledge management systems to improve first-call resolution and team capability.
Education
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- PMaster of Arts in Educational ManagementPacific Intercontinental CollegeJun 2022 - Jun 2024 (2 years 1 month)
- Juris DoctorArellano University School of LawSep 2016 - Aug 2018 (2 years)
- Bachelor of Secondary Education, Major in Social ScienceNational Teachers CollegeJun 2015 - Mar 2016 (10 months)
- Bachelor of Science in Business Administration, Major in Legal ManagementFar Eastern UniversityJun 2011 - Mar 2015 (3 years 10 months)