Software Development Engineer
Amazon
Jul 2009 - May 2012 (2 years 11 months)
- Senior engineer on the Retail Website Availability and Latency teams
- Responsible for the reliability and performance of all Amazon websites
- Designed and implemented Amazon's Failure Injection Service
- Managed the resolution of Retail Website incidents
- Investigated and engineered solutions for complex failure modes
- Worked across teams and systems to improve the customer experience