Shawn Heeke

Shawn Heeke

About

Detail

Vice President of Customer Service
Carmel, Indiana, United States

Timeline

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Résumé

Jobs verified_user 0% verified
  • OPENLANE
    Vice President of Customer Service
    OPENLANE
    Jun 2024 - Current (2 years 3 months)
  • Backlotcars
    Vice President of Strategic Operations
    Backlotcars
    Jan 2022 - Jun 2024 (2 years 6 months)
  • Backlotcars
    Senior Director of Strategic Operations
    Backlotcars
    Feb 2021 - Jan 2022 (1 year)
  • TradeRev
    Executive Director of Business Solutions
    TradeRev
    Jul 2019 - Feb 2021 (1 year 8 months)
  • TradeRev
    Director of Business Solutions
    TradeRev
    May 2017 - Jul 2019 (2 years 3 months)
  • TradeRev
    Senior Manager of Auction Product Management
    TradeRev
    Apr 2015 - May 2017 (2 years 2 months)
  • TradeRev
    Program Manager
    TradeRev
    Jan 2013 - Apr 2015 (2 years 4 months)
  • TradeRev
    IT Account Manager
    TradeRev
    Apr 2010 - Jan 2013 (2 years 10 months)
    Manage a portfolio of customer accounts gaining an in-depth understanding of customer’s business initiatives, goals, organization, and technology needs in order to build and maintain customer satisfaction in relation to IT deliverables.
  • TradeRev
    Business Analyst
    TradeRev
    May 2007 - Apr 2010 (3 years)
    Interview internal and external customers to gather requirements and document functional and technical specifications to deliever on business objectives.
  • Ciber
    Senior Consultant
    Ciber
    Jan 2004 - May 2007 (3 years 5 months)
  • Ciber
    Consultant
    Ciber
    Aug 2000 - Jan 2004 (3 years 6 months)
Education verified_user 0% verified
  • DePauw University
    Bachelor of Arts, Computer Science
    DePauw University
    Jan 1996 - Jan 2000 (4 years 1 month)
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