Nadiia Sybira
About
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Customer Success Manager
Lviv, Lviv Oblast, Ukraine
Contact Nadiia regarding:
work
Full-time jobs
Résumé
Jobs
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- CCustomer Success ManagerJan 2021 - Jan 2025 (4 years 1 month)Working with Resultify - HubSpot Diamond Partner and leader of Scandinavian market: - HubSpot Sales and Marketing Hubs onboarding for new clients - Delivering Marketing Hub implementation: website content migration, creating landing pages, templates, forms, pop-ups, developing email campaigns and other automations - Configuring HubSpot Sales pipelines, workflows, sequences and reporting dashboards - Service Hub tools customisation: Tickets, chatbots and custom properties settings - Investigating and solving clients' problems, constantly improving customers' satisfaction through Portal Audit and Monthly Agreements - Building and maintaining long-term partnerships, nurturing warm relationships with clients through follow-ups, regular communic
- CClient Services ManagerJan 2018
- AAssistant Sales ManagerJan 2017B2B lead generation on Upwork, attracting potential customers for further cooperation
- TTourist ConsultantJan 2017
Assistant Sales ManagerWildixJan 2015 - Jan 2016 (1 year 1 month)- CCustomer Support ManagerJan 2015
Education
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- PPontifical Gregorian University — License, Interreligious DialogueJan 2020 - Dec 2021 (2 years)
- PPontifical University of St. Thomas Aquinas - Angelicum — Master, Interreligious DialogueJan 2018 - Dec 2019 (2 years)
- VVrije Universiteit Amsterdam (VU Amsterdam) — Master, Ecumenical DialogueJan 2010 - Dec 2010 (1 year)
- Ukrainian Catholic University — Master, Ecumenical StudiesUkrainian Catholic UniversityJan 2009 - Dec 2011 (3 years)
- Ivan Franko National University of Lviv — Master, LinguisticsIvan Franko National University of LvivJan 2004 - Dec 2009 (6 years)