Taryn King

Support Engineer

Supabase

Jun 2025 - Current (1 year 2 months)

Software Engineer

ReadMe

Jul 2023 - Jun 2025 (2 years)

Full-stack Software Engineer - Build UI to support OpenID Connect authentication using React and Typescript, a highly requested feature by enterprise users - Led initiative to improve technical SEO through debugging, building new features, and identifying solutions for better hanging of metadata to enable users to manage on page SEO for documentation sites - Build and improve product features through code refactoring and using custom UI component libraries, React, Typescript, Node.js, and MongoDB - Act as a point of support, assisting with tickets escalated to product engineering teams and writing code to resolve bugs and help improve overall CSAT TO 92%. - Coded logic to allow for exporting single versions of documentation sites in product

Support Engineer

ReadMe

Jun 2021 - Aug 2023 (2 years 3 months)

Support-focused Software Engineer - Contribute code solutions to resolve editor and API reference bugs to improve user satisfaction and efficiency in workflow. - Triage and document customer reported bugs with cross-functional team to ensure proper priorities set and support efficient resolution - Efficiently resolve client issues within a 2hr median response time and maintained a 90% CSAT while leading the support engineer team with highest number of solved tickets per quarter. - Solved high-profile security issue related to localization integration by restructuring React component responsible for API request processing.

Platform Engineer

Appen

Mar 2021 - Jun 2021 (4 months)

Platform Software Engineer for ML/AI data cleaning platform - Create intuitive user interfaces and contributed to ensuring responsive and user-friendly web interfaces for client satisfaction using JavaScript, CSS, and Liquid - Investigate bug reports from internal and external sources and developed solutions to improve application functionality and resiliency - Develop SQL queries to generate insightful client data reports

Software Support Engineer

Real Geeks

Apr 2019 - Mar 2021 (2 years)

Support-focused Software Engineer - Build JavaScript-based tool for support team that optimized JSON code formatting, resulting in an overall increase in team efficiency and bandwidth - Collaborate with frontend engineers to build custom JavaScript and CSS solutions for client websites - Work with MongoDB database for effiecient data retrieval and refreshes to ensure MLS data connected properly to client websites - Provide exceptional onboarding support and technical guidance for clients

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