🌍 Multilingual professional fluent in French, Arabic, English, and Tamazightⵥ, currently working in IT Operations at Exchange Data International, following an internal transition from a data and translation background.
Working alongside other Operations team members as the junior member of the team, supporting the monitoring and maintenance of operational systems and automated data feeds that are critical to reliable client delivery. My role focuses on identifying and flagging system or data issues, assisting in problem resolution, supporting internal tools, and collaborating with technical and support teams to ensure smooth day-to-day operations.
With several years of experience in data quality, research, and documentation, I bring a strong attention to detail, structured problem-solving skills, and a solid understanding of data-driven workflows to IT Operations. My background allows me to quickly understand operational processes, maintain clear technical documentation, and communicate effectively with both internal teams and external clients.
💬 Earlier experience in customer support and client-facing roles strengthened my communication skills, professionalism, and ability to handle technical enquiries with clarity and empathy-skills I now apply when liaising with support teams and clients in operational contexts.
💡 I am highly motivated by technology, systems, and automation, with a growing interest in IT operations, monitoring, and infrastructure support. I enjoy learning new tools and technologies and thrive in environments that value reliability, continuous improvement, and collaboration.
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aliboudaham@gmail.com
