Sandy White

Sandy White

About

Detail

Vice President of Customer Success
San Francisco, California, United States

Timeline


work
Job
school
Education
folder
Project

Résumé


Jobs verified_user 0% verified
  • Nooks
    Vice President of Customer Success
    Nooks
    Apr 2026 - Current (5 months)
  • MosaicVoice YC W
    GTM Advisor
    MosaicVoice YC W
    Nov 2025 - Current (10 months)
    MosaicVoice (YC 22) provides real-time agent assistance for training, simplification and customer experience in the contact center space.
  • OpenGTM
    Strategic Advisor
    OpenGTM
    Sep 2025 - Current (1 year)
    OpenGTM is a cutting edge AI + GTM Research Lab. Products include Prisma, the operational ontology for sales and marketing, and open source research for the best minds in AI-native GTM.
  • GTMfund
    Member
    GTMfund
    Oct 2022 - Current (3 years 11 months)
    GTM Fund is an early stage VC fund comprised of 200+ experienced GTM operators, focused on B2B SaaS startups with product-market fit, some traction, and ready for hyper-growth. www.gtmfund.com
  • Ramp
    Head of Account Management
    Ramp
    Jan 2023 - Dec 2025 (3 years)
    Led post-sales org for Ramp, one of the fastest companies to ever hit $100m in revenue, during a period of rapid expansion where the business grew customer count and revenue over 5x to 50,000+ logos and $1B revenue run rate respectively. During this time: • Grew small team to over 70 AM's, managers, and leaders • Directly managed Strategic AM team responsible for Ramp's largest and highest value accounts • Launched first-of-kind roles for Growth AM, Strategic AM, Technical Consulting and more • Held responsibility for global revenue number from existing customer base and aggressive expansion and renewal targets • Led product line and cross functional team responsible for Ramp's Negotiations product • Led countless launches and process impro
  • Intercom
    Director of Account Management, Americas
    Intercom
    Mar 2020 - Jan 2023 (2 years 11 months)
    Joined Intercom to build and lead the Account Management function, responsible for sales into existing accounts in the Americas region (Renewal, Growth, Upsell and X-sell. Grew team from 4 to 35 across SB, MM, ENT, Strategic, and LATAM segments. • Led transition efforts from heavily inbound PLG based sales motion to strategic, upmarket hands-on Account Management, covering all segments and leading Strategic AM team directly responsible for Intercom's largest accounts. • Responsible for revenue base of $XX Million in ARR and measured on Net Retention Rate, consistently exceeding 125+%. • Promoted to Director level Mar 2020
  • Intercom
    Sr Manager, Account Management
    Intercom
    Nov 2018 - Mar 2020 (1 year 5 months)
  • travel
    Sabbatical
    travel
    Jan 2018 - Aug 2018 (8 months)
    After an incredible 8+ years at LinkedIn, took a break to accomplish life-long goal of traveling the world.
  • LinkedIn
    Senior Sales Manager, Scaled Account Management
    LinkedIn
    May 2015 - Dec 2017 (2 years 8 months)
    Selected to lead effort building first quota-carrying sales team servicing LinkedIn's online ads platform, comprised of X0,000 clients and $XXX Million in Revenue. • Built national team of Account Managers goaled on revenue growth and retention across a portfolio of accounts. • Led strategy and execution across multiple aspects of the business including role definition/performance profiles, KPI development, enablement, and customer experience.
  • LinkedIn
    Sales Manager, Mid-Market and Enterprise
    LinkedIn
    Apr 2013 - May 2015 (2 years 2 months)
    Built and led a team of AE's focused on growing both our Core (existing) business as well as Emerging (acquisitions) business. Highlights included: • Hired and Managed a team of AE’s and front line managers to annual revenue of $XXmil. • Managed the top selling team for LinkedIn Marketing Solutions first SAAS product offering (LinkedIn Lead Accelerator) with quarterly sales over $1MM. • Led many cross-functional efforts during period of hypergrowth including optimizing hiring, onboarding, skill development, forecasting and culture. • 2x President's club winner (top 10% of results globally), 8 consecutive quarters of exceeding revenue goals.
  • LinkedIn
    Sr. Account Executive
    LinkedIn
    Feb 2013 - Apr 2013 (3 months)
    Promoted to Sr. Account Executive based on achievement around LinkedIn's 3 key principles: Leadership, Leverage, and Results.
  • LinkedIn
    Account Executive, Marketing Solutions
    LinkedIn
    May 2009 - Jan 2013 (3 years 9 months)
    Joined LinkedIn as one of the first 10 Account Executives for Marketing Solutions Business Unit. Progressed from managing large prospecting territory to serving as Global Account lead for our largest strategic customer. Highlights included: • Closed largest deal in LinkedIn history on two separate occasions. • Developed, pitched, and managed programs supporting groundbreaking social media marketing products (see case studies below). • Managed largest territory by dollar amount, achieved highest % and gross sales on team of 100+ AE's globally in 2012. • Received 2012 Global Sales Org's "Results" award, one of three annual awards given to the individual in who contributed the most to the growth of the business across x-functional org of
  • CBS Interactive
    Account Executive
    CBS Interactive
    Jun 2008 - May 2009 (1 year)
    CNET was purchased by CBS Interactive in June 2008
  • CNET
    Account Executive
    CNET
    May 2007 - Jun 2008 (1 year 2 months)
    Represented the CNET/CBS Tech (ZDNet, TechRepublic) and Business (BNET, Moneywatch) brands. Duties included building, pitching, and managing campaigns, prospecting new clients, and maintaining detailed revenue forecasts. Worked with up to 30 active advertisers and agencies concurrently, including major F100 companies in the Tech, Business, Travel, Energy and Auto verticals.
  • CNET
    Account Coordinator
    CNET
    Jul 2006 - May 2007 (11 months)
Education verified_user 0% verified
  • Dartmouth College
    BA
    Dartmouth College
  • L
    Los Gatos High
    Los Gatos High
  • University of California Berkeley Haas School of Business
    Master of Business Administration (MBA, Concentration in Marketing
    University of California Berkeley Haas School of Business
    Jan 2012 - Jan 2015 (3 years 1 month)
    Earned MBA from Haas, the #1 ranked part-time MBA program (by US News and World Reports), while concurrently working full time at LinkedIn. 8-10 hours of class time per week with 10-20 hours of homework. Highly recommended if you are considering an MBA, not recommended if you value free time.
Projects (professional or personal) verified_user 0% verified
    Awards verified_user 0% verified
    • L
      GSO Results Award
      LinkedIn Global Sales Organization
      Awarded GSO "Results" Award, one of 4 global awards given annually to recognize the most outstanding results within the LinkedIn sales org.
    • L
      LinkedIn For Good Grant Recipient
      LinkedIn For Good LIFG
      Applied for and received highly competitive grant from the LinkedIn For Good Foundation. Worked in conjunction with the First Graduate foundation to apply for grant, design curriculum, and manage execution of a program to teach 2 FG students social media marketing and management. Students attended weekly "bootcamp" sessions to learn all aspects of social media management, developing and posting content for the FG page and teaching other non-profit organizations how to do the same. One of the most rewarding experiences of my career.
    • LinkedIn
      Club Winner
      LinkedIn
      3x (2013,2014, 2015) recipient of LinkedIn "club" award, celebrating top 10% of performance within sales org.
    This is a community-created genome.