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Kevin Castillo

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Digital Marketer, Analyst, Technologist, Problem Solver
Illinois, United States

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Timeline


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Résumé


Jobs verified_user 0% verified
  • S
    Digital Marketing Manager
    Steppenwolf Theatre Company
    Apr 2014 - Jan 2019 (4 years 10 months)
    · Managed $370k replacement of steppenwolf.org content management system · Devised all email and website marketing campaign content and strategy · Restructured Google Analytics deployment to enhance reporting capabilities · Implemented organization’s first shared project management/documentation platform · Directed partner/service/application transitions for increased cost and service efficiency · Automated internal and external survey data entry · Led process to upgrade department technology to improve efficiency and meet video/ design production needs—new workstation equipment, move to Adobe Creative Cloud, managed password solution with encryp
  • Avant
    Brand/Community Manager
    Avant
    Sep 2013 - Apr 2014 (8 months)
    · Curated and published all daily social media and company blog content · Wrote queries and procedures against PostgreSQL database for reporting purposes · Led company-wide transition to enterprise-scaled email service provider · Implemented a multi-channel automated customer retention program through a multivariate analysis of email, website and social media analytics · Created digital campaign assets using HTML, image editing software and CMS tools · Managed production team of writers, designers and other website content providers
  • C
    Digital Marketing Coordinator
    Chicago Symphony Orchestra
    Sep 2011 - Sep 2013 (2 years 1 month)
    · Instituted new email strategy and institutional policy focused on interest targeting, optimized deliverability and permission-based/opt-in principles · Created and managed unified email schedule across all departments and concert series, for a contact database of 190,000+ addresses · Led transition to new email marketing management system, mail2 · Expanded advertising efforts to include digital platforms such as Google Adwords and Facebook · Managed all social media strategy and content across multiple services · Wrote, directed and edited promotional and informational video content
  • I
    Communications and Program Coordinator
    Illinois Humanities Council
    Jun 2010 - Nov 2010 (6 months)
    · Managed 39 travelling scholars/presenters located throughout the state of Illinois · Developed new eligibility guidelines and application design for NEH funded program · Liaised between scholars and applying organizations · Analyzed/created program budgets
  • I
    Public Information Assistant
    Illinois Humanities Council
    Jan 2009 - Aug 2010 (1 year 8 months)
    - Writing and dissemination of IHC communications, including press releases, website content and other promotional materials - Brand development and strategy - Initiated Social Media presence/strategy through Facebook and Twitter - Database management of audience data, grants, and press contacts - Support of IHC advocacy efforts - Coordination of audience survey data collection
  • I
    Communications Manager
    Illinois Humanities Council
    Jan 2009 - Sep 2011 (2 years 9 months)
    · Promoted twice within 5 months · Initiated Social Media campaign, developed Twitter/Facebook strategy/tactics · Redesigned email templates for weekly newsletters, average 60% click-through increase since redesign · Directed brand development and strategy · Wrote/edited/disseminated all IHC communications-including press releases, newsletters and web pages · Managed database of constituent data, grant information and event registration · Coordinated and revised audience surveys and data collection/evaluation · Led website metrics/strategy meetings and general staff meetings · Pitched reporters for media placements on Web/Print/TV/Radio
  • Columbia College Chicago
    Graduate Assistant-Arts Entrepreneurship Center
    Columbia College Chicago
    Jan 2008 - Oct 2008 (10 months)
    - Managed workshop, conference and session enrollment/reporting - Devised and designed marketing and promotional materials for professional services - Served as client contact and researcher - Email marketing
  • M
    Marketing Intern
    Music Box TheatreMusic Box Films
    Dec 2007 - Jun 2008 (7 months)
    - Created press releases for media distribution - Initiated redesign of contact database and e-mail system - Coordinated outreach to utilize new media channels in promotional/branding efforts - Developed promotional plans specific to individual films
  • Apple Retail
    Mac Specialist/ProCare Instructor
    Apple Retail
    Nov 2005 - Oct 2007 (2 years)
    - Taught weekly classroom workshops focused on media/content creation in video/art/photography - Headed staff training sessions focusing on multimedia technology and software - Tutored individual users on office suite and digital art applications - Exceeded Metric Percentage Sales Goals by an average of 23%
  • University of Arizona
    Preceptor/Teaching Assistant
    University of Arizona
    Jan 2005 - May 2005 (5 months)
    - Assisted with course development and daily planning - Implemented learner-centered pedagogical approaches in class discussions - Coordinated weekly screenings including undergraduate and graduate sections - Enhanced digital support for subject matter through clips, stills, and websites
  • A
    Program Editor/Assistant Publicist
    Arizona International Film Festival
    Jan 2004 - Apr 2004 (4 months)
    - Collaborated with filmmakers, sponsors, and media outlets to enhance marketing and coverage opportunities in local television, radio, and print - Developed Film Screening catalog and database within Microsoft Excel - Edited official website and AIFF Program, collaborating with writers and designers over layout, graphics and copy
Education verified_user 0% verified
  • Columbia College Chicago
    Master's of Arts Management(M.A.M, Arts, Entertainment, Media Management-Media
    Columbia College Chicago
  • University of Arizona
    Bachelor of Arts-B.A, Media Arts-Film and Television
    University of Arizona
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