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Nick Magliato
About
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Chief Executive Officer
Bethesda, Maryland, United States
Résumé
Jobs
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Chief Executive OfficerHighstreet IT SolutionsOct 2016 - Current (10 years)Highstreet is a solution provider that focuses on modernization, cloud enablement and managed services for Oracle ERP applications and infrastructure. Key accomplishments so far include integrating the organizations of 3 acquisitions to enable selling all services to every customer, establishing corporate wide financial and sales reporting and forecasting, tripling the average deal size, increasing recurring revenue to 35% of total revenue, reducing SG&A to 18% of revenues and improving key product line gross margins by 1/3. Highstreet has begun to achieve what the private equity owners sought 5 years ago and we're just getting rolling.- GM of the ITO Business Unit for North AmericaFujitsuApr 2015 - Oct 2016 (1 year 7 months)
- Chief Operating Officer - Managed ServicesSungard Availability ServicesAug 2010 - Apr 2015 (4 years 9 months)COO in ~$500M division of Sungard Availability Services. My focus expanding/upgrading the managed/cloud service offerings, improving the service quality for the managed service customer base, all while driving substantial improvements in both operating margin and use of capital. I’ve now done this successfully a few times!
- CEOTrust DigitalJan 2004 - Dec 2010 (7 years)CEO for over 5 years. Brought in as CEO with original venture funding. At the time, there were no customers and very little working product. Formed the Delaware Corporation and put in place the complete corporate structure, team and board of directors.
Built Trust Digital into the industry leading software company in the Enterprise Mobility Management space (with a differentiated focus on mobile/smartphone security). Developed successful go to market plans focused in the security conscience verticals including the US DoD, health care, financial services and UK Public Safety. Acquired over 100 customers in 2 1/2 years of selling. Generated 300% YoY revenue growth in 2008. Initiated partnerships with Verizon Wireless, Trend Micro - EIRVenrockJan 2003 - Dec 2004 (2 years)Entrepreneur-In-Residence working with Mike Brooks (GP) in the New York Office. Venrock is the venture capital arm of the Rockefeller Family. It focuses on early stage companies in information technology, with investments in such companies as Intel, Apple Computer, Stratacom, Check Point Software, Visual Networks, and DoubleClick.
This program required approval by all partners. My focus was software and cloud based investment opportunities in enterprise infrastructure, managed services, and security spaces. I enjoyed working with a smart and talented group of industry leaders. To say I learned a lot about would be a gross understatement - Venrock is a great firm! - SVPAttJan 1999 - Dec 2003 (5 years)Senior executive (SVP) reporting to the CEO with P&L responsibility for the managed service/hosted/As-a-Service offerings including e-commerce, complex web applications, and enterprise e-mail. Also had corporate wide responsible for data center operations, engineering, OSS/BSS development and internal IT. Managed over 400 people executing $32M in annual revenues (60% of corporate revenues) and $45M in annual expenses (75% of corporate expenses). It was great to be the first “anti-software” company, built to deliver enterprise applications-as-a-service (now known as PaaS and SaaS).
Led the effort to re-build the entire managed services platform (people, processes, and products) and the USi branded product offerings. The goal be - DVP-GMDigexJan 1994 - Dec 1998 (5 years)Senior staff (VP-GM) reporting to the CEO with P&L responsibility for the Private Network Services unit. Started this unit in 1994. The Private Network Services business unit offered IP services to other carriers as well as very large, complicated enterprise customers. Partial client list included Intermedia Communications (the eventual acquirer of DIGEX), USWEST, CBS Communications, BoatUS, Loral Skynet, Winstar Communications, and LCI Communications. Grew annual revenues from $0 to $15M during this period.
Joined DIGEX with its Series A venture capital funding. Participated in 3 additional rounds of funding which included venture capital and an IPO. Successfully sold and integrated DIGEX into Intermedia Communications which wa - Director - Product Management for Wireless Data ProductsTerreStar NetworksJan 1993 - Dec 1994 (2 years)Moved with the management team to Digex.
While at Terrestar, I was Director of Product Management for wireless data. Defined the product plan that targeted transportation and field service organizations. Developed the associated product marketing and indirect distribution channel plans. Went on to own the product distribution network which was made up of Motorola Service Centers. Responsibilities grew to include dealer selection, enlistment, training, and support. - Senior ManagerAccentureJan 1987 - Dec 1993 (7 years)Senior Manager in the Advanced Technology Group. Focused on engagements at telecommunications service providers like MCI, Sprint and Verizon. Developed OSS/BSS applications that were used to design, provision, and support voice and data products sold by carriers. Became the frame relay subject matter expert in the Eastern Region of Accenture.
Managed over 70 people on client multiple engagements.
Served as a technical resource for a select client facing team at Accenture that designed and sold custom OSS/BSS tools to carriers worldwide.
Accenture Professional Training included over 600 hours of classroom work including the following:
• 1992 – Public Speaking Fundamentals
• 1987 – Program
Education
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- BS, Computer and Information Sciences, LC Smith College of EngineeringSyracuse UniversityJan 1984 - Dec 1987 (4 years)Harvard Business School
1994 – Market Management – Executive Seminar
1996 – General Management – Executive Training
Kellogg School of Management (Northwestern)
1993 – Business Marketing Strategy
1995 – Managing New Product Development - Bachelor's degree, Computer Science and MathematicsSyracuse UniversityJan 1984 - Dec 1987 (4 years)