Delivery and Operations leader with 25 years across enterprise IT, B2B SaaS, and Conversational AI. Track record spanning the full operational and commercial spectrum: Project and Program Delivery, Product Management, Presales , and Enterprise Transformation.
Currently Director of CTO Delivery Operations at Omilia, owning the delivery operating model across the technology organization.
Core expertise: building operating models that scale, aligning commercial and delivery organizations around execution, and holding standards across organizational boundaries through clarity and transparency rather than line authority.