Hiermela Hagos

Hiermela Hagos

About

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Sales Professional with 10+ Years of Converting Leads to Buyers & Managing Top Teams ➤ Excel in Building Relationships, Educating Clients & Closing Deals
Aurora, Colorado, United States

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Résumé


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  • AUTOPAY
    Loan Specialist - Call Center | Outbound Sales | Bust Objections | Customer Education
    AUTOPAY
    May 2021 - Current (5 years 6 months)
    In this role, I serve in a call center business development and sales role, helping customers refinance their auto loans to better terms and rates. I prospect for new sales opportunities through outbound calling and text messaging. I also build strong relationships with customers and build repeat business by asking for referrals. A differentiator is that I analyze competitive landscape to bust objections with customers shopping rates, prices, and terms. ✪ Closed nearly $600K in 2021 by providing customers excellent communication, service, and value. ✪ Secured 16-20 customer meetings per day to gather customer data and explain product terms and benefits. ✪ Closed 65% of outbound business and achieved 35% referrals per month. Show less
  • S
    Managing Director - Large-Scale Events | Vendor Contracts | Negotiations
    Smart Events Organizers
    Dec 2015 - Nov 2019 (4 years)
    In this role, I planned, designed, and produced up to 10 large-scale events for groups ranging from 200 – 1,000 guests per year. In order to understand needs and aesthetics, I partnered with clients to gather information for food & beverage, equipment, seating, entertainment, and venue. I organized the facilities and managed all event details, including décor, catering, entertainment, transportation, location, invitee list, special guests, and equipment. ✪ Managed events with $30K – $100K budgets with poise, organization, and customer satisfaction. Show less
  • Golden Tulip Hotels, Suites & Resorts
    Director of Sales and Marketing - Sales Management | Sales Forecasting | Key Point of Contact
    Golden Tulip Hotels, Suites & Resorts
    Jan 2015
    In this role, I oversaw and managed a large sales team across a wide regional area. I forecast future sales and directed sales & marketing plans to adapt to market shifts. I also represented the hotel at major industry events, conferences, and exhibitions. I was the key point of contact for our largest corporate accounts.
  • Carlson Rezidor Hotel Group
    Assistant Director of Sales Radisson Blu Hotel addis ababa
    Carlson Rezidor Hotel Group
    Apr 2012 - Aug 2015 (3 years 5 months)
    In this role, I was promoted progressively from a sales position to assistant director of sales. I was accountable for developing annual sales goals and budgets, responding to RFPs, preparing proposals, and organizing sales reports to identify areas for opportunity and improvement. I partnered with corporate travel agents to secure meeting space, room blocks, and events. ✪ Coordinated President Barack Obama’s visit and the International Finance Development Conference in 2015. ✪ Contributed 10% overall revenue growth in 2012 and 28% in 2013. Won Salesperson of the Year in 2013. Show less
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