Jenny

Jenny

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Administrative Assistant, UMG for Brands
Los Angeles, California, United States

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Jobs verified_user 0% verified
  • Universal Music Group
    Administrative Assistant, UMGB
    Universal Music Group
    Sep 2025 - Current (1 year 2 months)
    • Supporting the Global Brand Partnerships (Commercial Services) Team
  • Universal Music Group
    Administrative Assistant, UMG for Brands
    Universal Music Group
    Sep 2025 - Current (1 year 2 months)
    • Supports the Global Brand Partnerships/Commercial Services/UMG for Brands team
    • Manages calendars and appointments with an understanding of business priorities for multiple executives
    • Works in tandem with manager to ensure seamless communication across London, New York and LA offices, executives and leadership teams
    • Assists with day-of coordination and troubleshooting issues quickly to maintain polished, high-level event environments (i.e. global team summit, Grammy Awards week)
    • Provide in-person support for artist, client, brand, and sponsor communications during Grammy Week (UMG Grammys Gifting Suite), ensuring seamless coordination throughout the music industry’s most high-profile event
    • Coordinates off
  • Wasserman
    Group Assistant, Music (Electronic)
    Wasserman
    Aug 2023 - Apr 2025 (1 year 9 months)
    • Group Music Touring Assistant for four Electronic Dance Music agent teams
    • Requested, reported, entered, and reviewed ticket counts for confirmed shows, including pre-sales and on-sales, for various Electronic artists across multiple agent teams (55+ clients total, 300+ on-sales)
    • Entered show finals, offers, and related show details into internal booking database system for agent assistants, booking coordinators, and agents
    • Tracked unpaid deposits; liaised with accounting team to ensure funds are received and allocated on time for EDM clients
    • Proactively followed up for unreturned contracts for upcoming tours, one-off concerts, and music festivals for artists the company represents
    • Prepared and distribute
  • Wasserman
    Group Assistant, Electronic Music
    Wasserman
    Aug 2023 - Apr 2025 (1 year 9 months)
    • Supported four Electronic Dance Music agent teams as a Group Music Touring Assistant
    • Requested, reported, entered, and reviewed ticket counts for confirmed shows, including pre-sales and on-sales, for various Electronic artists across multiple agent teams (55+ clients total, 300+ on-sales)
    • Entered show finals, offers, and related show details into internal booking database system for agent assistants, booking coordinators, and agents
    • Tracked unpaid deposits; liaised with accounting team to ensure funds are received and allocated on time for EDM clients
    • Proactively followed up for unreturned contracts for upcoming tours, one-off concerts, and music festivals for artists the company represents
    • Prepared and
  • Wasserman
    Receptionist & Office Coordinator, Music
    Wasserman
    Jun 2022 - Jul 2023 (1 year 2 months)
    • Facilitated the department’s office relocation, coordinating with the Office Services VP to ensure a seamless transition, handling logistics, and serving as the primary point of contact for 45+ music staff employees
    • Updated office floor plan software and oversaw employee seating and internal office and workstation moves in coordination with management, HR, and IT departments
    • Served as primary liaison for building maintenance, ensuring smooth daily operations and proper functioning of office facilities
    • Assisted with planning and executing in-office events, including vendor coordination and day-of support
    • Coded invoices and transactions for VP for submission of expense reports
    • Owned office supply inventory
  • Insomniac Events
    FOH, VIP Operations
    Insomniac Events
    May 2022
    • Front of House member of the VIP Operations team for Insomniac Events' Las Vegas music festival, Electric Daisy Carnival
    • Managed the VIP observation deck area at the main stage by ensuring that guest amenities were properly functioning during the duration of the festival
    • Curated an elevated experience for VIP guests within the festival by providing exceptional customer service
    • Communicated to festival staff and personnel via radio whenever facilities within the VIP area required maintenance or attention
    • Maintained thorough knowledge of general festival details, including show hours, headline performers, and key locations such as medical tents and guest services
    • Assisted in setup of VIP area before festiv
  • Wasserman
    Receptionist
    Wasserman
    Mar 2022 - Jun 2022 (4 months)
    • Welcomed visitors by greeting them in person or on telephone for Wasserman and Wasserman Music
    • Answered incoming calls, routed calls promptly and correctly to the proper staff person or voicemail, and politely took messages when necessary
    • Provided general administrative and clerical support to agents and internal staff from every department at Wasserman
    • Acted as company concierge to employees who may need help with travel, supplies, conferences, etc.
    • Set up conference rooms and common areas for meetings and assisted with planning and executing in-office events
    • Sorted, processed, and distributed incoming and outgoing mail, including FedEx, USPS, and other mail services
    • Managed office floor plans, c
  • The Walt Disney Company
    Guest Services Assistant
    The Walt Disney Company
    Oct 2021 - Feb 2022 (5 months)
    • Accompanied guests at the Disneyland Hotel during check-in and check-out, phone center interactions, and face-to-face interactions
    • Assisted guests with questions, directions, event schedules, and other information regarding the Disneyland Hotel and the Disneyland Resort to help create a memorable experience for the guests
    • Provided guests with exemplary service while delivering the most accurate information regarding on and off-property areas, often recommending specific locations and events using available resources
    • Constant attention to detail with a high ability to multitask in a fast-paced and constantly changing environment
    • Professional image while maintaining guests' privacy and confidentiality at all time
  • Insomniac Events
    Experience Ambassador, Headliner Experience
    Insomniac Events
    Jan 2021 - Mar 2021 (3 months)
    • Member of the Experience Ambassadors Team within the Headliner Experience department for the immersive drive-thru audiovisual experience, Electric Mile
    • Provided a welcoming and exciting experience for guests while checking them in, supplied vehicles with complimentary non-alcoholic beverages and incentivized upgrading to VIP packages for a more streamlined and enhanced experience
    • Monitored the flow of vehicles through the drive-thru experience, reporting any suspicious behavior that could post as a safety risk to others, along with reporting alerts to supervisors as necessary
    • Efficiently checked in guests while ensuring that traffic flows in a consistent and safe manner
    • Distributed pre-purchased packages to veh
  • The Walt Disney Company
    Entertainment Performer
    The Walt Disney Company
    Jul 2017 - Mar 2020 (2 years 9 months)
    • Brought famous Disney characters to life by performing in the Entertainment department; engaged with hundreds of guests daily during meet-and-greets in various park settings
    • Prioritized guest satisfaction while maintaining composure during times of high stress
    • Coordinated with other performers, costume staff, and character hosts to ensure seamless performances and effective crowd management
    • Ensured that all guest interactions align with Disney’s values, maintaining the integrity of several characters
    • Received six awards for operational quality and upholding Disney's show standards
  • The Walt Disney Company
    Quick Service Restaurant Cashier
    The Walt Disney Company
    Sep 2015 - Jul 2017 (1 year 11 months)
    • Calculated cash draw totals at the beginning and end of shift to insure accounting records are accurate
    • Received and prepared food orders according to established guidelines at multiple locations at the resort
    • Replenished inventory such as food, beverages, and other serving items as necessary
    • Daily problem-solving and customer service to ensure guest satisfaction
    • Answered guests' questions and assisted in addressing issues and complaints
  • The Walt Disney Company
    PhotoPass Photographer
    The Walt Disney Company
    Sep 2013 - Jul 2014 (11 months)
    • Proactively approached guests to offer photo opportunities, capturing special moments, family portraits, and group shots throughout the park and at specific attractions
    • Used professional-grade cameras, lenses, and other equipment to capture high-quality images
    • Assisted guests in selecting, editing, and purchasing photography prints at Photo Imaging stores
    • Informed guests of variety of services available through Disney's Photo Imaging
    • Delivered customer service to guests in multiple fast-paced environments at the resort
    • Recognized by management with two 'Guest Compliment' acknowledgments and twice selected for 'Photo of the Day'
  • HitRecord
    Contributor
    HitRecord
    Aug 2013 - Jul 2015 (2 years)
    • Contributed artistic media content to assist with HitRECord productions
    • Captured live video footage and photographs with personal DSLR and mobile device for television show segments and projects
Education verified_user 0% verified
  • G
    High School Diploma
    Garden Grove High School
  • California State University-Dominguez Hills
    Bachelor of Science - BS, Business Administration with a concentration in Sports, Entertainment, and Hospitality Managem
    California State University-Dominguez Hills
Projects (professional or personal) verified_user 0% verified
  • P
    Premiere Prep Inc. Video
    Jul 2015 - Aug 2015 (2 months)
    I was given the opportunity to create a video commercial for Premiere Prep Inc., a company by professional educators who provide educational advancement services tailored to high school students. They were planning a future summer academy that would be held at UCLA and needed a video to advertise it. I went to UCLA, shot videos on my DSLR (Canon EOS Rebel T3), and created a video on Adobe Premiere Pro.

    https://premiereprep.net/
    Skills: Video Editing
    • Reliability
    • Editing
    • Adobe Premiere Pro
    • Photography
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