Michael Foulkes

Michael Foulkes

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Head of Customer Success
United States

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Résumé


Jobs verified_user 0% verified
  • Pacvue
    Global Head of Customer Success
    Pacvue
    Mar 2025 - Current (1 year 8 months)
  • Pacvue
    Customer Success Director
    Pacvue
    Apr 2023 - Mar 2025 (2 years)
  • Pacvue
    Senior Customer Success Manager
    Pacvue
    Jul 2022 - Apr 2023 (10 months)
  • Pacvue
    Customer Success Manager
    Pacvue
    Jan 2021 - Jul 2022 (1 year 7 months)
  • I
    Senior Media Manager
    I
    Aug 2020 - Dec 2020 (5 months)
  • Mindshare
    Search Marketing Manager, E-Commerce
    Mindshare
    May 2019 - Aug 2020 (1 year 4 months)
  • Mindshare
    Senior Associate, Paid Search & E-Commerce
    Mindshare
    Aug 2018 - May 2019 (10 months)
  • Performics
    Search Marketing Analyst
    Performics
    Oct 2017 - Jun 2018 (9 months)
    Oversaw a range of performance analysis efforts for this marketing agency that provides paid search, organic search, social, display, affiliate, and mobile marketing solutions for clients. Key team member in development, implementation, and optimization of paid search strategies. Developed and reported critical performance metrics. Utilized Datorama to lead performance testing and produce reports for upper management. Communicated campaign performance to clients.
    • Chosen to lead restructuring of two key accounts, resulting in an 83% and a 25% improvement in CPA.
    • Conceptualized, planned, and launched Weather Sync, and TV Sync campaigns
    • Collaborated with external agency to launch marketing campaigns; developed case study t
  • Omnisure Group LLC
    Intern
    Omnisure Group LLC
    Jun 2016 - Sep 2016 (4 months)
    Participant in launch of new division for this specialty finance company. Analyzed business models of thousands of car dealerships nationally to design payment-plan options. Utilized complex financing formulas using advanced Excel functions.
    • Developed automated billing process that significantly improved efficiency of management of 1000+ client accounts.
  • Northwestern University
    Undergraduate Research Assistant
    Northwestern University
    Jun 2015 - Nov 2016 (1 year 6 months)
    Executed experiments that tested various aspects of human memory and language. Obtained experiment results; analyzed and coded data findings.
    • Charged with overseeing interviewing and data-collection processes for more than 100 study participants.
  • S
    Management Intern
    Spark Clean Energy
    Jun 2015 - Dec 2015 (7 months)
  • L
    President
    Lambda Chi Alpha Northwestern
    Apr 2015 - Apr 2016 (1 year 1 month)
  • C
    Assistant Pool Manager
    City of Mequon
    Jun 2014 - Aug 2014 (3 months)
  • C
    Lifeguard
    City of Mequon
    Jun 2010 - Aug 2013 (3 years 3 months)
Education verified_user 0% verified
  • Northwestern University
    Bachelor of Arts (B.A, Economics, Psychology
    Northwestern University
    Jan 2013 - Jan 2017 (4 years 1 month)
Projects (professional or personal) verified_user 0% verified
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