Live Teller Connect Representative/ Ops/ Back Office Admin Support
Nuvision Federal Credit Union
Feb 2021 - Apr 2025 (4 years 3 months)
Solve members needs provide excellent service. Go above and beyond. Recommend promo certs. Investments, Mortage, Auto loans Refi auto loans… Account upgrades help members save money. Assist with daily opening break schedules. Build rapport. Recover collection payments offer solutions to all problems. Assistant many departments with. Back office tasks titles and liens, Electronics atm debit disputes refunds ACH deposit inquires. Refund payments via escalation fulfillments Branch reports to stay in compliance. Member online banking. Teller Checks Cashier checks. Month to month year after year goal setting Credit card loans investments. Fraud inquires… Problems solver. Data analytical driven uncover business. Show less