Accomplished, multi-faceted program management professional and former entrepreneur with 20+ years of experience helping organizations embrace change, improve operational efficiency, and adopt the best practices needed to maximize day-to-day performance/profitability. Recognized throughout career for superior creative problem-solving skills and a proactive, inspirational leadership style. Exceptionally skilled at facilitating fierce conversations, resolving conflict, and leading employees and teams through periods of change, turbulence, and uncertainty. Additional strengths in digital transformation and automation, serving as a vital bridge between technical and non-technical teams in internal/external project delivery. Areas of expertise include: • Change Leadership | Prosci / ADKAR Methodology Implementation • Digital Transformation & Organizational Development • Strategic Planning, Visioning & Goal-Setting • Corporate Maturity, Resiliency & Scalability Improvement • Data Strategy, Management, Governance & Quality • Cross-Functional Team Leadership / Collaboration / Development • Cultural Transformation / New Process Training & Adoption • Process Improvement, Streamlining & Optimization • Budgeting & Resource Allocation • HR Leadership / Staff Training & Development • Influencing & Consensus-Building • Employee Engagement, Development & Retention • Stakeholder Management & Vendor / Contractor Relations • ERP System Implementations / Project Management Educational credentials include a BA Degree in Writing (Business Minor) and completion of recent Prosci Change Management Certification training, a Professional Research approach focused on providing intensive insights into cutting-edge change leadership techniques and usage of the company's proprietary ADKAR Model.