Change Catalyst | Strategy, Organizational Transformation and Change Leadership
Linthicum Heights, Maryland, United States
My mission is to support and fuel the success of others. I love to collaborate on transformational projects to improve organizational culture, performance and the human experience. I believe in co-creating organizational transformation strategy and effective change through thoughtful analysis, stakeholder involvement, strategic planning, and creating an infrastructure customized to support stakeholder success. My focus on relationship-building and organizing people around the work helps organizations build internal and external bridges that fuel systems thinking, collaboration, and partnerships.
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Résumé
Jobs
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Director of Change Management
University of Maryland Medical System
Sep 2023 - Current(3 years 2 months)
Organization Development Consultant
University of Maryland Medical System
Aug 2022 - Sep 2023(1 year 2 months)
Change and transformation strategy Organization Development Learning Development Performance gap analysis Team building and development Leadership training and development Leadership coaching Training infrastructure design Instructional Design
Change Management Consultant
Self-employed
Jun 2021 - Current(5 years 5 months)
Consulting services for organizational performance: -Assessments, change implementation planning, and evaluations -Training development & optimization -Innovation strategy -Change management -Organizational transformation
Director of Patient & Client Experience
Aspenti Health
Aug 2019 - May 2021(1 year 10 months)
-Led Patient and Client facing teams across multiple states: VT, MN, MA -Patient Experience strategy and change management -Healthcare operational strategy and business planning -Business planning and new product line development -Virtual care/Telehealth Product Owner -Designed and led transformational company-wide new service delivery model leveraging telehealth technology which resulted in average patient satisfaction scores of 9.5/10 -Change Management leadership -Safety Committee and COVID-19 Response Management -Designed and led company-wide Patient Experience improvement projects -Created impactful staff engagement programs -Restructured and organized accountability metrics for both Client and Patient Experience Departments -Built and
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Occupational Therapy Practitioner
Morningstar Residential Care Center
Jan 2018 - Aug 2019(1 year 8 months)
-Multidisciplinary care conferences -Internal communication & marketing development -PDPM education -Promoted efficient processes and interdepartmental collaboration -Transfer training -Caregiver Training -Nervous system regulation coaching -Anxiety and stress management coaching -Pain management coaching and education -Range of motion -Energy conservation -Joint protection -Strengthening exercises -Balance exercises -Cognitive rehabilitation -NeuroMuscular re-ed Show less
Clinical Education Manager
Jintronix
Jan 2017 - Dec 2017(1 year)
-Start-up -Client advocate & Educator -Client relationship management -Therapy Training Specialist -Workshop design for therapy teams -Patient training & engagement -Educative resource designer -Project management -Program development -Healthcare marketing advisor
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Clinic Manager
Synergy Sports Medicine & Rehabilitation
Jan 2015 - Jan 2017(2 years 1 month)
-Clinic Management -Change Management -Team coordination and training -Mentoring and training -Project Management -Protocol Development -Hiring and onboarding of new staff members -Clinician support -Setting and implementing customer service standards -Social Media Management -Marketing -In-house communication -Event Coordinator -Bookkeeping/Budgets/Payroll Management
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Website Owner
https://alexabrett.wordpress.com/blog/ (formerly Love Think Thrive)
Pediatric Occupational Therapy -Parent education & coaching -Designed learning resources for clients and families -Researched and authored articles for newsletter, Facebook and blog -Sensory Integration -Floor time method -Relationship based approach -Self-regulation training
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COTA/L and Rehab Specialist
Various Settings
Feb 2010 - Feb 2014(4 years 1 month)
Occupational therapy practitioner in a variety of settings: Inpatient Rehab, SNFs, and home health. Companies included Virginia Mason Hospital, Gentiva Home Health, Emerald Hills and more. Treatments include: -Range of Motion -Energy Conservation -Nervous System Regulation Coaching -Anxiety and Stress Management Coaching -Mindfulness and meditation coaching -Pain management coaching and education -Joint Protection -Strengthening Exercises -Balance Exercises -cognitive rehabilitation -Low Vision Therapy -NeuroMuscular Re-ed -Transfer training -Caregiver Training -And more Show less
Para Educator Substitute
Lake Washington School District
Jan 2009 - Jan 2010(1 year 1 month)
• Worked with children with a variety of disabilities (grades 2-9): behavioral problems, autism, down syndrome, muscular dystrophy, epilepsy and various other disabilities. • Taught academic work to groups as well as one on one. • Supervised groups during outdoor activities and field trips. • Assisted in leading physical activities to group of approximately ten students. • Problem-solved solutions to better student’s learning experience. • Kept detailed records of achievements and goals for each student. Show less
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Homeschool Instructor
Family School
Aug 2004 - Jun 2009(4 years 11 months)
• Designed and taught curriculum for grades 2-8. • Researched child psychology topics to problem solve issues. • Sought out public school teachers to stay in compliance with state regulations. • Kept meticulous records of schoolwork and milestones. • Taught and organized art and cooking activities to enrich curriculum to groups for homeschooling co-op.
Education
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Colorado State University — Master of Education (M.Ed.), HR, Organizational Learning, Performance, and Change, 4.0
Colorado State University
Jan 2020 - Dec 2022(3 years)
Bellevue College — Bachelor of Applied Science - BASc Magna Cum Laude, Healthcare Management and Leadership, 3.98
Bellevue College
Jan 2018 - Dec 2020(3 years)
Lake Washington Institute of Technology — AAS, Magna Cum Laude, Occupational Therapy Practitioner, COTA/Therapist
Lake Washington Institute of Technology
Jan 2008 - Dec 2011(4 years)
Bellevue College — Associate of Arts and Sciences (A.A.S.) with DTA, high distinction, Social Sciences