Yvonne Sommer

Chief of Staff

WPAS Inc

Mar 2025 - Current (1 year 6 months)

Strategic partner to the CEO and member of the C-Suite, with enterprise responsibility for execution, operational alignment, and organizational effectiveness. Lead cross-functional strategic initiatives aligned to corporate and private equity priorities, with accountability for execution and outcomes. Oversee the Project Management Office, including governance of new client implementations and delivery standards to support growth and reduce risk. Built and oversee the Retiree Medical Trust function, standing up a new business line and operating model in a regulated environment. Provide operational oversight for Office Support Services, including mailroom and facilities functions. Translate complex technology and operational initiatives

Vice President of Program Management

WPAS Inc

Sep 2023 - Mar 2025 (1 year 7 months)

Owned execution of enterprise transformation initiatives aligned to executive leadership and private equity priorities. Led and scaled the Project Management Office, governing internal optimization initiatives and new client implementations. Established execution standards, prioritization frameworks, and delivery discipline to improve scalability and operational efficiency. Served as operating liaison between executive leadership and private equity stakeholders.

Senior Director of Transformation

WPAS Inc

Sep 2021 - Sep 2023 (2 years 1 month)

Led cross-functional transformation initiatives spanning operations, technology, and organizational effectiveness. Designed and executed process and operating model improvements to support scale and execution readiness. Partnered closely with the CEO and executive team on strategic initiatives and change efforts.

Senior Project Manager

WebPT

Jun 2020 - Sep 2021 (1 year 4 months)

Led enterprise revenue cycle management transformation initiatives focused on scalability and operational efficiency. Partnered with executive leadership to redesign workflows and reduce manual effort through technology enablement. Implemented data-driven reporting and operational metrics to support executive decision-making.

Executive Project Manager

Kepro

Aug 2019 - Jun 2020 (11 months)

Supported enterprise optimization initiatives focused on efficiency, quality, and cost control. Oversaw facilities operations across multiple offices and states, managing vendors and site-related projects. Led large-scale operational transitions, including workforce relocation, expansion, and consolidation efforts.

Director Program Management Office Physicians and EMS RCM Operations

R RCM

Oct 2018 - Jul 2019 (10 months)

Led strategic programs to improve efficiency, quality, and financial performance across physician and EMS RCM operations. Executed large-scale workforce transitions, including rapid offshore expansion supporting hundreds of employees globally.

Customer Experience Manager

R RCM

Dec 2014 - Oct 2018 (3 years 11 months)

Led enterprise Net Promoter Score program and executive sponsorship initiatives to strengthen client relationships and retention. Partnered with operations, sales, and service teams to improve end-to-end customer experience.

Project Manager

Infiniedge Software

Dec 2013 - Oct 2014 (11 months)

Managed end-to-end delivery for custom software projects, partnering with clients and technical teams from requirements through launch. Led requirements, budgeting, and delivery coordination across government, healthcare, and private-sector clients.

Product Manager

Intermedix

Apr 2008 - Dec 2013 (5 years 9 months)

Led product strategy and roadmap execution for WebEOC, the world’s first web-enabled emergency management communications system. Reported to the CEO prior to acquisition and transitioned to a VP-led structure post-acquisition. Partnered with engineering, operations, and customers to deliver product enhancements in highly regulated environments.

Manager, Information Technology

Sonic Healthcare

Jan 2006 - May 2008 (2 years 5 months)

Led information management and technology operations supporting multi-site clinical and laboratory services. Partnered with clinical and administrative leadership to align technology capabilities with operational needs.

Composite Healthcare System (CHCS) System Specialist II & Special Projects Lead

SAIC

Oct 2000 - Jan 2006 (5 years 4 months)

4 separate assignments: 08/2005 - 01/2006: Composite Healthcare System (CHCS) System Specialist II & Special Projects Lead Eisenhower Army Medical Center (EAMC), Fort Gordon, GA 10/2003 - 08/2005 Database Administrator (DBA) - Client Configuration Manager US Naval Hospital Guantanamo Bay, Cuba 01/2001 - 09/2003 Project Team Leader Eisenhower Army Medical Center (EAMC), Fort Gordon, GA 10/2000 - 12/2001 Database Administrator (DBA) TRICARE Latin America and Canada (TLAC), Fort Gordon, GA

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