A
Anthony Collazos
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Virtual Office Assistant
Cali, Valle del Cauca, Colombia
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Full-time jobs
Résumé
Jobs
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Appoinment Setter & Intake SpecialistGSD AssociatesSep 2025 - Current (1 year 2 months)Manage high-volume patient outreach to coordinate and schedule follow-up appointments using Zocdoc and SharePoint. Contact patients to schedule and coordinate follow-up and control appointments. Manage multiple physician calendars ensuring accurate scheduling and efficient time management. Cross-check patient lists with provider availability to optimize scheduling workflow.Manage high-volume patient outreach to coordinate and schedule follow-up appointments using Zocdoc and SharePoint. Contact patients to schedule and coordinate follow-up and control appointments. Manage multiple physician calendars ensuring accurate scheduling and efficient time management. Cross-check patient lists with provider availability to optimize scheduling workflo- Junior QAHealth PrimeAug 2024 - Jun 2025 (11 months)- Audit RCM processes based on the cases completed by the agent. - Identify risks and suggest solutions to mitigate them. - Assist in maintaining QA documentation and tracking compliance. - Work closely with the QA team to identify areas for improvement.
- VVirtual AssistantJan 2021 - Jan 2023 (2 years 1 month)Managed and organized schedules, calendars, and appointments for clients remotely to ensure efficiency and productivity. Provided customer support and resolved inquiries promptly and professionally, ensuring excellent client satisfaction. Conducted research and compiled reports on various topics, providing valuable insights and recommendations.
Education
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- LLOS ANGELES ADVENTIST ACADEMY — High School DiplomaJan 2012 - Dec 2016 (5 years)