Jose A.

Staff Cloud Infrastructure/Platform Engineer

Arkose Labs

Sep 2022 - May 2025 (2 years 9 months)

• Architecting, Designing and building next-gen Cloud Infrastructure for the company Platform towards making the platform and infrastructure Cloud Agnostic and cost-optimized. • Own the seamless orchestration and upgrade of the platform across AWS using the latest tech like Kubernetes and Terraform. • Maintain Infrastructure-as-a-Code and add to the platform tool-chain. • Build self-service tools that make interacting with infrastructure user-friendly and provide high visibility into its use. • Design and Implement cloud usage models and best practices that allow for speed of innovation while optimizing for efficiency. • Manage to deploy products into multiple environments, cloud platforms, hosted solutions, helm charts deployment, andupgr

ArcSight R&D QA automation architect

Micro Focus formerly HP Hewlett Packard Enterprise

Apr 2017 - Sep 2022 (5 years 6 months)

• QA automation architect in various tech stacks and capabilities. Designing optimal methodologies to employ when testing each facet of the software architectures. • Software engineer in testing a SIEM application, participating in all the SLDC phases in agile culture, as QA(Automation, Functional, Performance testing), Scrum Master, DevOps roles and Development in IaC. • Scrum master, driving Daily stand-ups, retrospective, grooming sessions, and estimation for backlog items for a containerized stack development life cycle. • Lead deployments for Cloud-native Manual/Automated (terraform and Terragrunt) deployment in AWS and AZURE. • Experience with IaC for SAAS , development and Testing with terraform and terragrunt modules for a contain

Software Support Technical Consultant

HewlettPackard

Mar 2008 - Apr 2017 (9 years 2 months)

• HPE SWAT support engineer & consultant for Foundation, Premier, Saas and PSO teams. • Gain in depth knowledge of premier customer’s IT management environment, applications, business objectives, sensitivities and goals • Technical assistance and proactive problem resolutions - hold weekly meetings to review cases, manage technical escalations with R&D groups. • Provide with solution based on analysis and guidance for complicated IT environments Databases and App servers. • Assist customers with technical questions / issues related to a J2EE web application via telephone, email and e-support system • Take escalations from level one two support and level three support with business impact • Basic code customization (scripting) using QC API a

O

NCC engineer

Omnex Group CR

Jan 2006 - Dec 2008 (3 years)

1. Design, implementation and maintenance of NCC systems monitoring station 2. Trainee and trainer for IBM Websphere architecture for new company e-commerce platform 3. Windows (NT & 2003) and Linux (SUSE) servers system maintenance and troubleshooting 4. Avaya G700/S8300 troubleshooting and contingency execution 5. Cisco router, contingency execution 6. Electronic fax, Citrix, Sybase, MySQL, Apache, IIS, FTP server , SQL Server administration and troubleshooting 7. Power builder programmer 8. SQL database programmer 9. Exchange 2003 and Lotus Domino R5 server/accounts administration and troubleshooting 10. Tri-lingual technical helpdesk representative for company applications in English and Portuguese

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