Charity Shelbourne

With over 20 years of experience in the IT industry, I am a Director of Cyber Defense Engineering at CDW, a leading provider of technology solutions and services. I lead a team of engineers who design, implement, and monitor cyber defense solutions for CDW while leveraging my deep knowledge of identity and access management.

Prior to joining CDW in July 2023, I was an Identity Principal Program Manager at Microsoft, where I drove feature development and customer success for their cloud identity products and services. I partnered with large enterprise customers and cross-functional teams to accelerate the deployment, adoption, and feedback of cutting-edge technologies, while strengthening their security and identity posture. I also managed a team of Product Managers, fostering a culture of innovation and experimentation. I am passionate about delivering value to customers and driving business growth through strategic vision, technical expertise, and operational execution.