Olena Bohynska

Co-CEO at Legit

Genesis Tech

Jun 2020 - Current (6 years 5 months)

Head of Content

Генезис

Sep 2019 - Current (7 years 2 months)

Operations Manager (Editorial)

Генезис

Sep 2017 - Aug 2019 (2 years)

During this time I was mainly responsible for: - building strong teams of journalists who are able to work independently in South Africa at first and then also Ghana; - hiring, training and ensuring that the best editorial practices are being followed; - writing guides and instructions for the local teams; - coming up with a content, growth and development strategies for both editorial teams; - setting up an everyday workflow; - setting OKRs and KPIs.

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HR Manager

JBW Soft

Apr 2015 - Aug 2017 (2 years 5 months)

Responsibilities: - hiring process: checking applications of foreign freelance writers, analyzing their skills, checking their work samples; - monitoring & analyzing the freelancers' activity; - communicating the company policy and rules to the freelancers; - assisting freelancers via phone, chat & email; - preparing reports as to the quality of the freelancers' work, issuing fines/bonuses; - helping with the testing of the website updates; - working with an IT Department on the website development of the HR segment; - describing bugs after update releases, sending for a fix to the QA Department; - creating training materials, conducting training sessions.

Customer Support Representative

Writtentcom

Apr 2014 - Mar 2015 (1 year)

Responsibilities: - assisting customers and writers via phone, chat & email; - management of a writers' activation process (interviewing, checking test works); - quality check/ editing of content that was delivered by writers and forwarding it to the clients; - orders track; - social media content writing and management via CMS WordPress (for the company blog); - supervising of newbies; - administrative tasks; - cooperation with related departments; helping the IT Department with updates testing of the website platform.

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Olena Bohynska

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