Shahd Yasser

Ambitious and adaptable professional with a background in Arabic Language and Literature and diverse experience across education, customer service, technical support, recruitment, HR, and sales.

Started a professional career in education as a French Language Teacher, developing strong communication, presentation, organization, and interpersonal skills. Transitioned into customer service and technical support, gaining hands-on experience in problem-solving, customer relationship management, technical assistance, and handling complex customer situations.

Experience in recruitment and HR has strengthened skills in talent acquisition, candidate communication, target achievement, and relationship building. Additional exposure to sales has developed a strong ability to understand customer needs, communicate value, build trust, and work toward measurable results.

A fast learner with a strong interest in technology, business, digital tools, sales, recruitment, and media. Highly motivated by opportunities to learn, take ownership, develop new skills, and work in challenging environments.

Passionate about writing, journalism, reading, and storytelling, with a long-term ambition to combine communication, creativity, and digital media to build an independent media platform.

Core Strengths: Communication • Adaptability • Problem-Solving • Customer Service • Sales • Recruitment • Creativity • Leadership • Fast Learning • Relationship Building