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Muneeb Arshad

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Islamabad, Islamabad Capital Territory, Pakistan

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Résumé


Jobs verified_user 0% verified
  • CODISTAN VENTURES
    EXECUTIVE ADMINISTRATIVE ASSISTANT
    CODISTAN VENTURES
    Sep 2023 - Current (3 years)
  • K
    CUSTOMER SERVICE REPRESENTATIVE
    KHAZANA ENTERPRISES PRIVATE LIMITED
    Dec 2022 - Aug 2023 (9 months)
    • Assisted respondents during a national digital census, ensuring timely and accurate form submission. • Guided users over the phone through the online form completion process. • Resolved queries, explained census questions, and troubleshot technical issues. • Delivered excellent customer service with effective communication and patience.
  • IBEX Global
    CUSTOMER SERVICE REPRESENTATIVE
    IBEX Global
    Nov 2021 - May 2022 (7 months)
    • Provided frontline support for an emergency helpline project (Police 15, NH&MP 130, Rescue 1122). • Resolved customer concerns and complaints promptly with empathy and professionalism. • Maintained detailed logs of all interactions and updated CRM systems. • Led a small team of junior representatives, ensuring quality and compliance with service protocols.
Education verified_user 0% verified
  • University of Sargodha
    BACHELOR'S IN GEOGRAPHY
    University of Sargodha
    Oct 2015 - Sep 2019 (4 years)
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