L

Louise Björklund

About

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Senior Customer Service specialist Europe and Global Distribution
Lausanne, Vaud, Switzerland

Contact Louise regarding: 
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Full-time jobs

Timeline


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Résumé


Jobs verified_user 0% verified
  • Intuitive Surgical
    Supervisor Customer Service
    Intuitive Surgical
    Jan 2018 - Current (8 years 8 months)
  • Intuitive Surgical
    Customer Service Representative
    Intuitive Surgical
    Jan 2016 - Dec 2017 (2 years)
  • Haemonetics
    Customer and Sales Support Specialist, Haemonetics UK Market
    Haemonetics
    Mar 2012 - Jan 2016 (3 years 11 months)
    Contract Administration: • Responding to Quotations from Private & Public Customers, collecting and preparing all documentation required in coordination with internal departments, and following-up on customer’s signature. • Assisting in the research of official sources to identify tender opportunities. • Ensuring Install base accuracy per defined processes including device order management. Customer Service: • Managing Customers Orders from the purchase order receipt to its analysis, booking, monitoring, shipment tracking till delivery, invoicing, crediting and returns. • Following up and monitoring on a day-to-day basis his or her Open-order using all tools at his/her disposal. • Handling Customers Complaints, working closely with our
  • Editions Atlas
    Customer Service Representative, Swedish Market.
    Editions Atlas
    Aug 2011 - Feb 2012 (7 months)
    • Order administration: Order booking, follow up, return and credit note processing.
  • Beckman coulter
    Customer Support Representative, Swedish and Nordic markets. Temp 6 months.
    Beckman coulter
    Apr 2010 - Sep 2010 (6 months)
    • Supported customer and field operations partners. • Order administration: Order booking, follow up, return and credit note processing. • Answer to customer’s requests by phone and e-mail in English and Swedish. • Enter customer’s complaints in Global Capa database. • Follow up on backlog.
  • Scandic Hotels
    Bar Manager
    Scandic Hotels
    Jan 1995 - Jan 2005 (10 years 1 month)
  • S
    Waitress
    Savoy Hotel Malmö
    Jan 1991
  • Sheraton
    Head Waitress
    Sheraton
    Jan 1989 - Jan 1995 (6 years 1 month)
  • Häagen-Dazs Shoppe Company, Inc
    Supervisor
    Häagen-Dazs Shoppe Company, Inc
    Jan 1988 - Jan 1989 (1 year 1 month)
Education verified_user 0% verified
  • H
    Hosta Hotel & Restaurant School
    Hosta Hotel & Restaurant School
    Jan 1990 - Dec 1991 (2 years)
  • S
    St Petri Gymnasium
    St Petri Gymnasium
    Jan 1984 - Dec 1987 (4 years)
  • B
    Bladins
    Bladins
    Jan 1979 - Dec 1984 (6 years)
  • E
    Edron Academy Mexico City
    Edron Academy Mexico City
    Jan 1973 - Dec 1979 (7 years)
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