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Markiez Tatum

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TECHNOLOGY • RISK • DEALER PARTNERSHIP STRATEGY
Canton, Georgia, United States

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Résumé


Jobs verified_user 0% verified
  • Toyota Financial Services
    Consumer Risk Assistance Specialist
    Toyota Financial Services
    Jan 2022 - Jan 2024 (2 years 1 month)
    Evaluated delinquency trends and account performance to support recovery and risk-based decision strategies. Collaborated with operations and technology teams to enhance workflows and implement digital improvements. Identified risk patterns and provided insights to leadership supporting portfolio performance goals. Ensured adherence to financial regulations affecting consumer account handling.
  • J
    Regional Account Manager
    JLL (Jones Lang Lasalle)
    Jan 2019 - Jan 2021 (2 years 1 month)
    Managed a 100+ site regional portfolio, improving operational efficiency, compliance, and satisfaction. Served as main liaison across clients, vendors, and technical teams to resolve issues and streamline operations. Implemented reporting tools and data insights supporting digital transformation initiatives.
  • W
    Solution Center Consultant
    WageWorks, Inc.
    Jan 2017 - Jan 2018 (1 year 1 month)
    Applied federal compliance regulations (COBRA, ERISA, HIPAA) to support account and customer resolutions. Reduced risk exposure through data accuracy, validation, and improvement initiatives.
  • Pscu
    Account Specialist
    Pscu
    Jan 2016 - Jan 2017 (1 year 1 month)
    Supported loan processing, credit analysis, and financial accuracy through reconciliation and audit support.
  • O
    Call Center Representative
    OnStar
    Jan 2015 - Jan 2016 (1 year 1 month)
    Performed risk-based authentication and technical service activation through customer education and support.
Education verified_user 0% verified
  • University of Phoenix
    Bachelor of Science in Computer Science
    University of Phoenix
    Jan 2025
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