Tina Borja

Jobs 0% verified

Staffing Specialist

Wing Assistant

Mar 2026 - Current (6 months)
Talent Acquisition

Wing Assistant

Aug 2023 - Feb 2026 (2 years 7 months)
Customer Advocate

Foundever

Nov 2021 - Jul 2023 (1 year 9 months)

• Handled customer accounts for Wide Open West (Telco Account) and consistently achieved customer satisfaction goals • Resolved customers’ concerns regarding their monthly bill, ensuring accurate and timely resolution • Followed communication procedures, guidelines and policies to maintain high – quality service delivery Achievement: • Received the 2022 Top Agent Award for consistently delivering exceptional customer service and achieving high customer satisfaction ratings
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Assistant Manager

Zura Travel Service Sdn Bhd

Sep 2009 - Feb 2018 (8 years 6 months)

• Supervised and guided employees in their daily tasks ensuring optimal performance and adherence to company standards • Addressed inquiries from clients regarding their travel plans, providing exceptional customer service and resolving any issues promptly • Collaborated with clients to create personalized travel itineraries, considering their preferences, budget and special requests • Presented monthly sales reports to the Manager and suggesting strategies for improvement.
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Accounts Assistant

Zura Travel Service Sdn Bhd

Feb 1999 - Jul 2002 (3 years 6 months)

• Provided comprehensive assistance to the Head of the Accounts Department in various financial tasks and projects • Efficiently encoded accounting documents using ACCPAC Accounting System • Issued invoices and clients receipts promptly, maintaining smooth and transparent financial transaction process • Followed up on payments from companies, ensuring timely collection and minimizing outstanding balances • Prepared daily and monthly sales reports

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