Derek Downey

Derek Downey

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Vice President of Customer Engineering
Knoxville, Tennessee, United States

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Résumé


Jobs verified_user 0% verified
  • Shopify
    Principal Product Designer
    Shopify
    Oct 2025 - Current (11 months)
  • PlanetScale
    Vice President of Customer Engineering
    PlanetScale
    Apr 2025 - Current (1 year 5 months)
  • DataRook Inc
    Chief Technology Officer
    DataRook Inc
    Feb 2025 - Current (1 year 7 months)
  • Distributed Database Administrators
    Database and Remote Work Enthusiast
    Distributed Database Administrators
    Jun 2020 - Current (6 years 3 months)
    Helping aspiring database administrators learn the skills needed to succeed in remote work environments.
  • Hypermode
    Head of Design
    Hypermode
    Oct 2024 - Oct 2025 (1 year 1 month)
  • Clerkcom
    Head of Design
    Clerkcom
    Aug 2023 - Jan 2025 (1 year 6 months)
  • Zed Industries
    Product Design / Design Engineering
    Zed Industries
    Jun 2023 - Oct 2023 (5 months)
  • Tailwind Labs
    Product Design / Design Engineering
    Tailwind Labs
    May 2023 - Jul 2023 (3 months)
  • CampSite
    Product Design / Design Engineering
    CampSite
    Jan 2023 - May 2023 (5 months)
  • Google
    Developer Relations Engineer
    Google
    May 2021 - Jan 2025 (3 years 9 months)
  • PlanetScale
    Senior Product Designer
    PlanetScale
    Dec 2020 - Dec 2022 (2 years 1 month)
  • SolarWinds
    Director of Customer Success
    SolarWinds
    Jan 2020 - May 2020 (5 months)
    SolarWinds is a leading provider of powerful and affordable IT infrastructure management software. SolarWinds acquired VividCortex to extend our database performance monitoring offering to better support technology professionals as they continue to manage the move to hybrid IT environments with applications and databases sitting on-premises and in the cloud. We continuously engage with all types of technology professionals—IT operations professionals, DevOps professionals, security operations professionals, and managed service providers (MSPs)—to understand the challenges they face maintaining high-performing and highly available IT infrastructures.
  • VividCortex
    Director, Customer Solutions
    VividCortex
    Oct 2019 - Jan 2020 (4 months)
  • Percy
    Senior Product Designer
    Percy
    Nov 2017 - Aug 2021 (3 years 10 months)
  • Pythian
    Director of Customer Service Delivery, Open Source Databases
    Pythian
    Nov 2017 - Oct 2019 (2 years)
    The Director of Open Source Database Practice oversees the teams responsible the remote delivery of Open Source Databases Managed Services around the world, 24/7, 365 days a year. The Director must understand the direction of open source data technologies, leveraging insight and experience from the top technical people in their field, and enable the delivery teams to maintain their skillset to help our clients meet the challenges of scale and fast-changing requirements through automation and cloud-based solutions. The Director is a member of the Managed Services Leadership Team delivering on Pythian’s commitment to provide an exceptional quality of service to our clients. This role requires active change leadership to ensure the teams ar
  • Pythian
    OSDB Practice Advocate
    Pythian
    Feb 2016 - Nov 2017 (1 year 10 months)
    As Practice Advocate for the Open Source Database practice at Pythian, I work closely with the VP of Managed Services to define initiatives to ensure the quality of technical delivery and engagement of the MySQL, MongoDB and Cassandra Managed Services teams. These initiatives included developing a technical training framework, improvements to processes to ensure consistent delivery, and improving the opportunities to contribute back to the open source community through sharing our experiences using the tools and technologies necessary to provide managed services to our clients.
  • Pythian
    DevOps Consultant
    Pythian
    Sep 2015 - Feb 2016 (6 months)
    As a DevOps consultant, I joined a client team to help drive continual improvement for their microservice architecture. Participating in the client's Agile development model, I helped convert various components of their application stack to leveraging Docker containers in development and QA. This effort led to streamlining releases to more closely mimic production environments, reducing potential issues during deployment. I led a research spike on leveraging Hashicorp's Vault to provide dynamic MySQL secrets to developers, applications, and DBAs to determine if the product would be viable for the client requirements.
  • Pythian
    Principal Consultant - Open Source Databases
    Pythian
    May 2014 - Aug 2015 (1 year 4 months)
    As a Principal Consultant for Pythian's Open Source Database Practice, my role is to provide technical thought leadership to ensure our team delivers expert level services to our clients. Responsibilities include: - Provide a technical escalation path for Pythian's MySQL and MongoDB clients - Develop strategies for client environments to plan for growth in their Database Infrastructure - Collaborate with Team Managers and Lead Database Consultants to set training goals for team members - Assist in hiring of new Database Consultants - Participate in the sales cycle to develop client relationships
  • Pythian
    MySQL Lead Database Consultant
    Pythian
    Sep 2013 - Apr 2014 (8 months)
    As Lead Database Consultant for one of Pythian's MySQL teams of expert DBAs, I assist the Team Lead in ensuring deliverables are met to the satisfaction of the clients. This includes reviewing action plans for technical detail, performing capacity planning, and providing technical oversight of resolving difficult performance issues. Other responsibilities include participating in an oncall rotation, initial health audit and recommendations when new clients are onboarded to the team, researching technologies and providing proactive recommendations when applicable to client needs, and working with other Lead Database Consultants to ensure training initiatives are available for team members continual development as MySQL technology evolves.
  • Pythian
    MySQL Database Consultant
    Pythian
    Feb 2013 - Aug 2013 (7 months)
    As part of a global team of expert MySQL DBAs, I work very closely with our clients to develop an understanding of their environment and needs. We provide recommendations on best-practices in terms of disaster recovery planning, designing high availability strategies, and ensuring proper tuning of client MySQL systems. We develop and design version upgrades and database migrations. Taking part in an oncall rotation, we ensure that database issues are resolved in a timely manner and take steps to prevent repeat incidents. Our clients work with many of the technologies in the MySQL ecosystem: MySQL Communtiy and various flavors (PerconaServer, MariaDB), MySQL Enterprise, MySQL Cluster, Galera Cluster, Tungsten Replicator, and MHA
  • A
    Product Design / Design Engineering
    All others
    Jan 2010 - Nov 2017 (7 years 11 months)
  • Dealer HD
    MySQL DBA, SysAdmin
    Dealer HD
    Nov 2007 - Jan 2013 (5 years 3 months)
    Developed an online inventory management system as part of an all-inclusive Dealer website templating engine. My focus was primarily on the importing of vehicles from various sources into our backend. To ensure high availability of the system, I headed up the initiative to migrate our MacOS XServe environment into a CentOS-based LAMP stack on Rackspace private cloud. As part of the migration, we setup HAProxy to split website traffic to a number of nodes. HAProxy was monitored by keepalive.d to ensure HAProxy availability. Media content was stored on separate servers running NGINX. The main focus after this was on the MySQL performance tuning and disaster recovery. I laid the groundwork to split read traffic to slaves and developed the au
  • P
    Web Developer
    Prime Market Targetting
    Nov 2004 - Nov 2007 (3 years 1 month)
    Developed custom automotive websites for Advertising clientele.
Education verified_user 0% verified
  • Illinois Institute of Technology
    Bachelor, Computer Science
    Illinois Institute of Technology
    Jan 2000 - Jan 2004 (4 years 1 month)
Projects (professional or personal) verified_user 0% verified
  • R
    RIMs (Real-Time Inventory Management) System
    RIMs is an automotive CMS system designed to ease and automate marketing tasks for dealerships. The system was designed as a tool to help manage and distribute inventory, update website content, create specials and more. As the system matured, social media tools and Google Analytics / link tracking was added to help connect the traditional and broadcast advertising efforts.
Awards verified_user 0% verified
  • I
    Leadership - LIVE Award
    Issued by Pythian
    The Pythian LIVE Awards celebrate a body of work by someone for their on-going contribution in the areas of Leadership, Innovation, Value, and Engagement ===== Leadership Accountability Acceptor - Taking responsibility for one's actions, even when the outcome is not positive. Collaborative Curator - Leads partnerships with other functional teams and groups within Pythian to help achieve Pythian's corporate goals Communication Connoisseur - Demonstrates and exemplifies the 7 C's of communication: Clear; Concise; Concrete; Correct; Coherent; Complete; Courteous
This is a community-created genome.