Jad Barakat

With over 25 years of global experience in the services, business, and technology sectors, I have gained deep insights and expertise across diverse regional markets. My specialization lies in Portfolio & Operations Management, with a strong emphasis on Customer Success and Service Experience. Beyond my professional career, I am a former university professor and a certified trainer. I hold an MBA from the University of Western Sydney and a Bachelor of Arts in Interior Design from the Lebanese American University. I remain actively engaged in academia through industry training workshops. My expertise combines thought leadership with hands-on experience. I have earned several esteemed certifications, including Project Management Professional (PMP), Train the Trainer, Executive Leadership, and Customer Service Excellence. Additionally, I am dedicated to driving technology solutions in the services sector, leveraging innovation to enhance operational efficiency, customer engagement, and business growth.