Luke David Bryant

In my most recent role, I have providing Technical Support and Customer Success services to an up and coming Software CDE Company. I was tasked with onboarding new clients, ensuring smooth installation, handling technical support and ensuring that the product met their full expectations. We provide an inovative product that is cabable of boosting the productivity of software development teams worldwide. As the Support Engineer, I am tasked with client communication, issue tracking, investigation and assisting the development team with the resolution process. Using my previous experiences in the HR, Justice, Healthcare, and IT sector as Customer Support Manager - I have been able to draw upon various skills that allow me to assist my team, clients and colleagues in the most efficient way possible.