Expert Engagement Manager, Growth & AI/ML
McKinsey Company
Sep 2017 - Apr 2024 (6 years 8 months)
Analyst (9m) -> Senior Analyst (2y) -> Specialist (2y) -> Expert Engagement Manager (2y)
• Led data-driven product and growth transformation across customer lifecycle across 5+ industries (e.g., eCommerce, media, tech, retail, teleco, banking), delivering double-digit YoY growth with 15+ cross-functional stakeholders (e.g., engineering, analytics, product, marketing, finance)
• Led the design, launch and measurement of 100+ product and marketing tests throughout lifecycles including acquisition, onboarding, upselling/cross-selling, engagement, cumulating to ~$xB proven annual revenue
• Advised over 20 executive-level clients on making data-driven and machine learning-powered decisions to increase revenue up to $1B