Lisa Hannum

Change Management & Communucations

KIDDE GLOBAL SOLUTIONS

Mar 2026 - Current (6 months)

Change Management Manager

KIDDE GLOBAL SOLUTIONS

Jan 2026

• Planned and executed Change Management and Communications activities for DT team. Included messaging for IT separation from parent company, Carrier. • Refined communication processes for the Digital Technologies group providing a proactive approach to end user notifications. • Developed framework for Global AI Champion group established to foster AI use case identification and share AI best practices.

Enterprise Change Management Leader

Greene Tweed

Jul 2024 - Mar 2026 (1 year 9 months)

Change Management Manager

Greene Tweed

Jan 2024 - Jan 2026 (2 years 1 month)

• Led end-to-end Change Management execution for enterprise-wide digital transformation initiatives, including SAP S/4HANA, 3DX, and Salesforce implementations. • Established knowledge management strategy to ensure process alignment, role clarity, and scalable adoption across functions. • Supported organizational redesign efforts—both operational and commercial—by providing targeted change management planning and stakeholder engagement. • Designed and implemented a comprehensive change management playbook to standardize practices and advance enterprise-wide change maturity. • Advised executive leadership on employee engagement strategies and change readiness, including risk mitigation planning for go-live phases. • mentored employees to bui

Change Communications Lead - S/4HANA

Prosci

Jan 2023 - Aug 2024 (1 year 8 months)

Led communications efforts for SAP S/4HANA implementation for global agriculture company. Increased stakeholder engagement and adoption through communications strategies; a key part of overall OCM plan. Increased stakeholder adoption of process and system changes through plain-language communications. Incorporated feedback of key stakeholders to maximize efficiency of communications.

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Change Management Manager

Nutrien (contract with Prosci)

Jan 2023 - Jan 2024 (1 year 1 month)

• Led all aspects of communications for SAP S/4 initiative for global agriculture company. • Increased stakeholder engagement and adoption through communications strategies; a key part of overall OCM plan. • Increased client’s leadership effectiveness by advising on strategy and team management approach. • Increased stakeholder adoption of process and system changes through plain-language communications. • Incorporated feedback of key stakeholders to maximize efficiency of communications.

Change Management Business Analyst Lead

NEWMONT CORPORATION

Nov 2022 - Jan 2023 (3 months)

Provided process and change management consulting services for identity and access management project.

Global Director of Change Management

Quaker Houghton

Apr 2022 - Oct 2022 (7 months)

Change Director

Quaker Houghton

Jan 2022

• Developed change management roadmap for intro to build the competency of change management globally. Worked with global leaders to implement. • To ensure end user adoption, developed Change Management strategy and execution plan for Master Data Management (MDM) Program. • Advised new head of Business Transformation Office on how to build Knowledge Management capabilities globally.

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Change Management Analyst

Newmont (contract)

Jan 2022

Provided process and change management consulting services for identity and access management project.

Senior Transformation Communications Consultant

The CARA Group, Inc.

Nov 2021 - Feb 2022 (4 months)

Providing multi-site Communications Leadership for Manufacturing Business Transformation project driving operational excellence aligned with a transition to SAP S/4Hana.

OCM & T Program Manager

Savantis Solutions LLC

May 2021 - Nov 2021 (7 months)

Provided Change Management leadership for manufacturing client transitioning to SAP S/4Hana.

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Communications Consultant

Hollister Medical Devices (contract)

Jan 2021 - Jan 2022 (1 year 1 month)

• Drove awareness of business transformation changes through development and execution of Communications plan. • Enabled the development of change management capabilities at Hollister through the creation of a Change Management Playbook. • Partnered with Change Management Leads to address resistance through creation of stakeholder action plans.

Change Management, Knowledge Management

Comcast

Jan 2021 - May 2021 (5 months)

Driving engagement for new Data Governance Program and Collibra system use. Enabling compliance with PI (personal information) legislation.

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Knowledge Management Consultant

Comcast (contract)

Jan 2021

• Developed Change Management capability and standards within the newly established Data Governance Group. • Supported Data Governance startup team through Collibra implementation to ensure compliance with Personal Information (PI) Legislation.

Change Management Consultant

Merck

Jun 2020 - Aug 2020 (3 months)

Providing Change Management services for real world data (RWD) analytics program.

Global Change Management Consultant

The Janssen Pharmaceutical Companies of Johnson & Johnson

Jan 2020 - Mar 2020 (3 months)

Change Management Consultant for global predictive analytics and data visualization transformation project.

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Change Management Consultant

Janssen (contract)

Jan 2020

• Drove Change Management efforts for Clinical Trial Data Analytics transformation. • Established new ways of working, ensured adoption and consistency of ongoing support through process alignment, working across stakeholder groups, training and communications.

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Senior Business Analyst

AmeriGas (contract)

Jan 2019

Provided process development, requirements analysis and change management consulting services for Director, IT Business Partner to develop startup e-commerce service line with.

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Operational Specialist

Various (contract)

Jan 2019

Drove operational efficiency, improved brand recognition and staff development and retention for entrepreneurs in the Philadelphia area.

Business Transformation & Change Management Consultant

ECFMG

May 2018 - Feb 2019 (10 months)

Leading the Change Management effort for an organizational transformation that will increase efficiencies, provide consistent client experiences and increase operational agility enabled by Salesforce Service Cloud and Communities. Additionally, to support increased user adoption and minimize time to productivity, - establishing IT Run Org structure, ways of working and escalation processes - determining go-live hyper-care Support model

Business Transformation Consultant (Eliassen Group)

AstraZeneca

Jan 2018 - Apr 2018 (4 months)

Provided RFP process consulting to enable operational streamlining and agility increase for Commercial Operations.

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Change Management Consultant

DowDuPont (contract)

Jan 2017 - Jan 2018 (1 year 1 month)

• Working with DuPont CIO and in partnership with Dow representatives, drove the implementation of global IT communications for Dow DuPont merger. • Directed the implementation of process improvement and change management efforts. • Increased staff productivity while improving IT’s relationship with the business.

Merger & Business Transformation Change Management - (NextGen)

DuPont

Jan 2017 - Dec 2017 (1 year)

Dow-DuPont Merger and process-focused Communications planning and execution.

Business Transformation, Operational Excellence & Change Management

ZLa, LLC

Aug 2016 - Aug 2019 (3 years 1 month)

Guiding stakeholders through transformations incorporating change management with a focus on staff development, workflow optimization, strategy alignment and user adoption.

Business Process and Change Management Consultant - (North Highland)

GlaxoSmithKline Pharma GmbH

Jan 2016 - Aug 2016 (8 months)

Process Development and Change Management to drive the transition of the Research & Development organization to open floor plan offices and labs.

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Change Management Consultant

GlaxoSmithKline (contract)

Jan 2016

• Led change management efforts and increased productivity for discovery scientists applying Lean Six Sigma tools for open floor plan lab transformation. • Redesigned the change management engagement approach and decision processes surrounding shared labs. • Incorporated lean Sigma SIPOC and value stream mapping in new approach design.

Director, Change Management, Process Excellence and Service Monitoring

AmerisourceBergen

Aug 2009 - Dec 2015 (6 years 5 months)

- Continually improve operational efficiency through process improvement, strategic staff development and system optimization initiatives. - Build culture of continuous improvement to drive a positive customer experience. - Led the Knowledge Management and Change Management efforts for Salesforce.com deployment to National Customer Support teams. - Business lead for iPad app development project designed to provide the sales force with key customer-facing content at their fingertips - led Change Management and Training effort for Salesforce.com deployment to Sales team - Established and led software documentation efforts for several customer facing and internal applications

Director, Client Solutions

Performance Development Group

Jul 2008 - Aug 2009 (1 year 2 months)

Senior Manager / Consultant

The North Highland Company

Dec 2004 - Jul 2008 (3 years 8 months)

Provide consulting services in the following areas: • Change management • Process improvement • Project management Supporting multiple industries: • Pharmaceutical • Banking • Utility • Housing • Technology

Change Management Consultant

The North Highland Company

Jan 2004 - Jan 2008 (4 years 1 month)

• Philadelphia Change Management Service Area Leader and National Change management Service Area Advisory Committee member. • Drove change management efforts for a variety of projects across multiple industries. (Endo Pharmaceuticals, IMS Health, MedImmune, Commerce Bank, Toll Brothers). • Generated $1.5M in revenue through billable hours maintaining a 95 percent utilization rate. Received corporate performance award.

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Change Management Manager

Wyeth Pharmaceuticals (contract)

Jan 2001 - Jan 2004 (3 years 1 month)

• Established first global standard change management and communications methodology improving client usability and customer service across 30,000+ employees. • Led effort to redesign global IT support processes. Integrated new technologies into 20+ help desks globally for HR, Finance, Legal, Advertising, and Global Security Departments. Ensured compliance with CFR-Part 11. • Managed the creation of SAP SD (Sales & Distribution) support team consisting of dedicated analysts delivering 1st level support. Accountability for troubleshooting documentation, training, and telephony call path redesign. Received Team of the Quarter Award.

Change Management Lead / IT Liaison at Wyeth

CORETECH CONSULTING GROUP

Jan 2001 - Jan 2003 (2 years 1 month)

Director of Operations - Corporate Quality and Technical Training

CDI Talent & Technology Solutions

Jan 1999 - Jan 2001 (2 years 1 month)

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Director of Operations

PTS Learning Systems

Jan 1996 - Jan 1999 (3 years 1 month)

Telecom Provisioning Manager

GE Capital

Jan 1993 - Jan 1996 (3 years 1 month)

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