Jonathan Carmona

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HR Director

SKATT ASESORES FISCALES

Jan 2024 - Current (2 years 5 months)

AAs the National Human Resources Director at Skatt, I play a strategic role in leading the human resources function across the company. I am responsible for designing and implementing HR initiatives that drive organizational culture, talent retention, and staff development in alignment with Skatt's business objectives. Design and execution of the human resources strategy: Development and implementation of initiatives that enhance the organizational culture, ensuring alignment with business goals. Talent management: Focus on the retention of talent through effective recruitment programs and the development of staff to meet organizational needs. Organizational development: Design and implementation of programs aimed at developing employees' s

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LATAM HR Director

Finance Solutions CDMX

Feb 2023 - Oct 2023 (9 months)

As LATAM HR Director, I strategically lead talent management and team development, ensuring regulatory compliance, promoting a positive organizational culture, and leveraging data analytics to drive regional success. Additionally, I oversee call center operations, point-of-sale businesses, and customer service, having been instrumental in the opening of over 50 retail outlets. indiferent countries such as Colombia, Paraguay and Brasil Design and execution of the human resources strategy: Development and implementation of plans and policies aligned with the objectives and values of the organization. Talent management: Identification, attraction and retention of talent in Latin America through effective recruitment programs. Development of su

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Director of RR. HH. Mexico

Feb 2022 - Apr 2022 (3 months)

Develop HR Strategy: Create and align the human resources strategy for Mexico with the global vision and corporate objectives, integrating my expertise in retail operations. Lead Comprehensive Creation of People Practices: Develop practices, policies, and processes in tandem with business operations and talent acquisition, drawing from my experience in opening 20 new retail outlets across Mexico, resulting in a 10% annualized reduction in turnover for the group's top-performing stores and successfully closing two unprofitable regions Strategically Advise Senior Management: Provide strategic advice on people and culture issues that positively impact revenue, retention, diversity and inclusion, and employee satisfaction. Collaborate to Drive

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HRBP Sr Manager

Feb 2020 - Apr 2022 (2 years 3 months)

Supervise and direct the hiring process in a BPO and Contact Center environment. Supervise 3 HRBP coordinators and 27 recruiters, ensuring team effectiveness and efficiency. Ensure compliance with the assigned budget, optimizing resources and maximizing results. Guarantee compliance with billing and collection processes, contributing to financial stability. Maintain and improve customer satisfaction by delivering high quality services. Drive business development by identifying opportunities and establishing strong relationships with clients and partners. Lead mapping and request for proposals (RFP) processes for an Information Technology (IT) company. Conduct talent studies for Nestlé LATAM in multiple locations, optimizing human resources

Regional Human Resources Manager

Magna International

Jun 2017 - Jan 2020 (2 years 8 months)

Supervise and lead human resources processes in the regions of CDMX, Mexico, Puebla, Tlaxcala, and Sonora, overseeing operations for three manufacturing plants, ten direct autoparts retail outlets, and four direct sales agencies for tractors and construction machinery. Manage a team of 8 recruiters and 6 generalists to supervise the operational process by outsourcing to Adecco. Direct in the hiring process, ensuring compliance with administrative processes and the delivery of resources for employees. Guarantee compliance with the Training Plan according to STPS regulations. Manage integration events and annual evaluations for more than 6,000 employees. Manage biweekly payroll processing, ensuring accuracy and timeliness for over 6,000 emplo

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Regional Human Resources Manager

AT&T México

Dec 2015 - May 2017 (1 year 6 months)

Supervise and lead human resources processes in the regions of CDMX, Mexico, Hidalgo, Querétaro, and Puebla, overseeing operations for telecommunications retail outlets, distribution stores, and customer service centers Direct the Recruitment Coordinator for Retailers, Recruitment Coordinator for Telecommunications and Business Development, supervising a team of 20 Human Resources Specialists. Lead the 20 Human Resources Specialists in the hiring process, ensuring compliance with administrative processes and the delivery of resources for employees. Manage the design of the biweekly payroll for the Finance and Taxes Department. Main Achievements: Maintained high staff compliance for two years, reaching 98% with a stabilized workforce of 36,0

Recruitment Coordinator

Telecom

Nov 2014 - Dec 2015 (1 year 2 months)

Lead the renewal of the area, focusing on improving processes and results. Establish and optimize recruitment processes, from defining profiles to hiring. Update and improve procedures to ensure efficiency and regulatory compliance. Develop and communicate corporate policies related to talent acquisition. Implement effective attraction strategies through job boards and social networks, especially on LinkedIn. Manage mass recruitment processes for staff positions. Facilitate internal recruitment processes, identifying natural successors and promotions. Implement competency-based talent management, including profile analysis and interviews with the STAR technique. Conduct psychometric evaluations to measure intelligence, behavior and personal

Resources Manager

Deloitte

Mar 2012 - Sep 2014 (2 years 7 months)

Supervise and manage personnel assigned to IT and Oracle projects. Direct recruitment processes for specialized positions in IT and Oracle. Responsible for the accurate and timely preparation of payroll for a team of over 300 employees. Manage administrative and human resources aspects to guarantee team efficiency. Ensure compliance and integrity of employee records in accordance with internal policies and regulations. Lead the management of immigration documents and processes related to personnel mobility.

Recruitment Team Leader

Teleperformance

Oct 2008 - Mar 2012 (3 years 6 months)

Lead a team of 12 recruiters, ensuring the effectiveness and collaboration of the group. Guarantee efficient compliance with the recruitment and selection process. Supervise and control the selection process, ensuring quality and alignment with company standards. Effectively track candidates throughout the recruiting process, ensuring a positive experience for applicants. Maintain proactive client relationships, providing updates on the status of the recruiting process, selection recommendations, and progress in the hiring process. Main Achievements: I improved the efficiency of the recruiting process, reducing hiring times and increasing the quality of hires. Maintained high levels of client satisfaction by providing effective communicatio

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