Susan Shambach

G

Sales Agent

Grand Circle Travel

Jan 2025 - Current (1 year 8 months)

Create custom travel arrangements for our travelers to enhance their experience Educate new prospective travelers on our small group tours and river cruise adventures Assist with traveler support for changes to current reservations and handle their concerns

A

Benefits Representative

AMBAAssociation Member Benefits

Jan 2024 - Jan 2025 (1 year 1 month)

Guide members on insurance benefits and solutions with our supplementary products Review options and assist our members with applications and any questions or concerns

A

Travel Consultant

Affordable Tours

Jan 2022 - Jan 2023 (1 year 1 month)

Assist customers with choice of cruises and tours options via incoming calls Provided customer service on my customers' bookings and assisted with other agents' bookings

D

Sales Consultant

Direct TV

Jan 2021 - Jan 2022 (1 year 1 month)

Engaged loyal customers by uncovering entertainment interests Reviewed packages to fit current needs and matched promotions for continued retention Maintained or exceeded all required sales performance metrics

Travel Consultant

Vacations To Go

Jan 2013 - Jan 2020 (7 years 1 month)

Sales of cruises, river cruises, and other travel vacations via incoming calls Received many excellent surveys, and built over 30% in repeat business

Salesperson

Industrial Repair Service

Jan 2012 - Jan 2013 (1 year 1 month)

Sales of electrical repairs for factories, distributors, OEM’s, repair shops, etc. Successful landing many brand new accounts via cold calling Maintained strong customer relationships, and received triple crown award for top sales

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Owner

Premier Enterprises

Jan 2000 - Jan 2012 (12 years 1 month)

Direct sales of flowers, stuffed animals, and cigars to customers in night club establishments Manage client relationships and developed new accounts building new business opportunities Evaluate and adapt sales routes to increase sales

R

Real Estate Agent

Jan 1995 - Jan 2001 (6 years 1 month)

Sold homes and properties throughout the Atlanta metro area Marketed subdivisions for new listings and generated leads through cold calls Served as a liaison between brokers and clients, and closed 100% of clients assigned

Inside Sales Representative

Pitney Bowes

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