Stephanie Krotz

Director of Account Management

Netchex

Dec 2025 - Current (10 months)

Enterprise Account Manager

Firstup

Mar 2025 - Dec 2025 (10 months)

• Foster long-term customer relationships to drive retention, renewals, and ongoing account growth
• Drive new business through a value-based, consultative sales approach
• Clearly articulate platform differentiation and build compelling business cases to support the buying journey
• Lead the full sales cycle — from first meeting through close — ensuring a seamless and strategic process
• Develop and execute go-to-market strategies within assigned territories to accelerate growth
• Partner cross-functionally with technical validation, solution consulting, and professional services teams
• Deliver engaging, tailored product demos while staying current on the latest platform enhancements
• Build and maintain

Manager, Account Management

Cornerstone OnDemand

Jan 2024 - Jul 2025 (1 year 7 months)

• Lead and mentor a team of 7 Account Managers managing a $12M portfolio, driving strategic growth initiatives.
• Each individual Account Manager achieved 100%+ of their quota with 2 qualifying for President’s Club
• Achieved 103% of quota in 2024, increasing sales revenue by 15% through targeted sales strategies.
• Analyzed client portfolios to identify opportunities, implementing tailored growth plans to maximize revenue.
• Recruited, onboarded, and trained 2 new Account Managers, improving team performance and retention.
• Fostered a high-performance sales culture through coaching, goal setting, and performance optimization.

Account Manager

Cornerstone OnDemand

May 2021 - Jan 2024 (2 years 9 months)

• President’s Club Awardee for outstanding performance and sales excellence.
• Achieved 111% of incremental quota and 106% of renewal quota in 2022.
• Achieved 104% of incremental quota and 100% renewal quota in 2023.
• Managed a portfolio of 40-80 accounts with an ACV ranging from 200k-600k
• Selected as a Field Advisory Board Member, influencing strategic decisions and best practices.
• Officially mentored two Account Managers, guiding their professional development and success.
• Maintained 100% forecast and pipeline accuracy, ensuring data integrity and informed decision-making.
• Scripted and presented a Sales Kick Off presentation on the topic of cross-functional collaboration.
• Analyzed and le

Account Executive

Contemporary Staffing Solutions

May 2020 - May 2021 (1 year 1 month)

• Broke the record for fastest ‘ramp up’ by producing $30k in gross margin in 1st 4 weeks of production
• Developed a revenue producing ‘leads’ contest from concept to creation, resulting in 8 new clients
• Expanded existing client business by 120% through business acumen, critical thinking, continuous learning and maintaining high and ethical work standards
• Created and led multiple trainings for sales teams
• Exceeded goals by consistently averaging 1+ new client, and 2+ orders weekly
• Won 1st place (out of 12) in a sales competition by bringing in the most new business
• Worked directly with marketing to create graphics, email templates, training material, and social media video’s
• Trained new hires

Accountemps Division Director

Robert Half

Dec 2019 - Apr 2020 (5 months)

• Managed a quota carrying team of 6+ individuals
• Developed and implemented rotation checklists to ensure thorough and successful recruiting, marketing and coordination
• Tracked individual and team metrics to ensure goals were consistently met
• Performed monthly performance evaluations to identify areas of improvement
• Assisted in the internal hiring and onboarding process by providing trainings and support

Senior Staffing Manager

Robert Half

Jan 2019 - Apr 2020 (1 year 4 months)

Staffing Manager

Robert Half

Jan 2018 - Apr 2020 (2 years 4 months)

• Ranked #9 globally on Robert Half’s “Rookie of The Year” list for personal production
• Produced over $500,000 in net gross margin
• Generated and successfully filled over 200 job orders
• Interviewed and placed over 580 candidates
• Created new client relationships through cold calling, referrals, chasing leads and attending networking events
• Developed existing client relationships through business acumen, critical thinking, continuous learning and maintaining high and ethical work standards

Account Manager

ProSource Wholesale

Jun 2016 - Jan 2018 (1 year 8 months)

• Consistently hit and exceeded monthly sales goals
• Signed 3+ new customers monthly
• Created estimates and purchase orders
• Responsible for proper billing, processing transactions, returns and refunds
• Communicated with vendors to ensure timely and accurate delivery of products
• Stayed up to date on current market trends and product knowledge

About

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Résumé

Stephanie Krotz

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