Paige Sampson

Paige Sampson

About

Detail

Leading Service Delivery with strong problem-solving and CRM skills.
India

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Trilyon Inc
    Customer Success Manager
    Trilyon Inc
    Jun 2026 - Current (1 month)
    Account Management and Delivery Management responsibilities, working closely with clients and internal teams to drive customer success, strengthen partnerships, and ensure exceptional delivery outcomes.
  • Nextgen Technologies Inc
    Head of Service Delivery
    Nextgen Technologies Inc
    Oct 2025 - Current (9 months)
  • N
    Senior Accounts and Delivery Manager
    Next Creation
    Oct 2025 - Jun 2026 (9 months)
    I successfully led operations related to client interaction and delivery management, enhancing overall service quality. • Developed strategies for effective client communication, resulting in improved satisfaction. • Conducted thorough root cause analysis to address issues and streamline processes. • Ensured adherence to SLAs and TAT, fostering a culture of accountability and excellence.
  • S
    Self Employed
    Sep 2024 - Sep 2025 (1 year 1 month)
  • V
    Senior Business Development Manager
    Varmora Granito Pvt Ltd
    Sep 2024 - Sep 2025 (1 year 1 month)
  • Rangam
    Service Delivery Manager
    Rangam
    Jun 2023 - Current (3 years 1 month)
    As a Service Delivery Manager, playing a pivotal role in optimising recruitment processes and ensuring seamless service delivery for our clients. My responsibilities included: Talent Acquisition: Successfully recruited IT, Business Professionals, and Engineering candidates for MSP clients on W2 contracts. Translated professional requirements into tangible business revenue by identifying top talent. Team Leadership: Mentored and led a team of 12-15 professionals, including recruiters, leads, and relationship managers. Conducted regular one-on-one sessions to address performance, growth, and development. Stakeholder Collaboration: Collaborated closely with stakeholders to understand business requirements and align recruitment strategies. Acti
  • Rangam
    Accounts and Delivery Manager
    Rangam
    Jun 2023 - Aug 2024 (1 year 3 months)
    As a Service Delivery Manager, playing a pivotal role in optimising recruitment processes and ensuring seamless service delivery for our clients. My responsibilities included: Talent Acquisition: Successfully recruited IT, Business Professionals, and Engineering candidates for MSP clients on W2 contracts. Translated professional requirements into tangible business revenue by identifying top talent. Team Leadership: Mentored and led a team of 12-15 professionals, including recruiters, leads, and relationship managers. Conducted regular one-on-one sessions to address performance, growth, and development. Stakeholder Collaboration: Collaborated closely with stakeholders to understand business requirements and align recruitment strategies. Acti
  • Netsource INC
    Delivery Lead
    Netsource INC
    Jul 2021 - Jun 2023 (2 years)
    As a Delivery Lead, playing a pivotal role in optimising recruitment processes and ensuring seamless service delivery for our clients. My responsibilities included: Talent Acquisition: Successfully recruited IT, Business Professionals, and Engineering candidates for MSP clients on W2 contracts. Translated professional requirements into tangible business revenue by identifying top talent. Team Leadership: Mentored and led a team of 6 - 8 professionals, including recruiters, leads. Conducted regular one-on-one sessions to address performance, growth, and development. Stakeholder Collaboration: Collaborated closely with stakeholders to understand business requirements and align recruitment strategies. Actively participated in client meetings
  • XDuce
    Sr. Talent Acquisition Executive
    XDuce
    Mar 2021 - Jul 2021 (5 months)
    “Experienced US Talent Acquisition Lead with a client-centric approach. Managed end-to-end recruitment processes, including sourcing, screening, and negotiation. Leveraged internet-based tools (Monster, CareerBuilder, LinkedIn) to identify top talent. Mentoring team of 5 - 6 individuals taking care of thier performance, growth and development helping company generate revenue and completing the work on time. Expertly crafted targeted keywords and ensured compliance with essential document verification. Orchestrated interviews and maintained strong candidate relationships.” working very closely with Stake holders for constant updates and improvement to convert business needs to success.
  • ARK Solutions Inc
    Team Lead
    ARK Solutions Inc
    Apr 2019 - Jul 2021 (2 years 4 months)
    Managed end-to-end recruitment processes, including client requirement analysis, sourcing, negotiation, and candidate tracking. Prepared tailored resumes, submitted applications, scheduled interviews, and facilitated communication between hiring teams and candidates. Ensured a seamless experience for candidates from offer acceptance to successful onboarding.”
  • Delta System  Software Inc
    Technical Recruiter
    Delta System Software Inc
    Jun 2017 - Mar 2019 (1 year 10 months)
    • Client-Centric Approach: Deeply understood client needs, ensuring alignment with business priorities. Holistic Recruitment: Managed both IT and non-IT requirements, leveraging internet-based tools such as Monster, CareerBuilder, and LinkedIn. Keyword Mastery: Expertly crafted targeted keywords to attract diverse talent profiles. Screening Excellence: Conducted thorough telephonic screenings, meticulously matching resumes to client specifications. Document Verification: Ensured compliance by meticulously verifying essential documents (visa, ID, passport, I-94). Candidate Relationship Building: Orchestrated interviews and fostered long-term relationships. Effective Communication: Demonstrated excellent communication skills and collaborated
  • SterlingHoffman Life Sciences
    Sr. Technical Recruiter
    SterlingHoffman Life Sciences
    Nov 2016 - May 2017 (7 months)
    Prioritized requirements based on business criticality, ensuring efficient service delivery. Successfully fulfilled both IT and non-IT requirements within the Life Sciences and Pharmaceutical domains. Leveraged internet-based recruiting tools (e.g., Monster, CareerBuilder, LinkedIn) to identify top talent. Conducted thorough telephonic screenings and skillfully matched resumes to client specifications. Proficiently built candidate profiles and facilitated interview scheduling. Collaborated closely with the Sales Team for timely feedback. Conducted background checks and skillfully negotiated compensation. US IT Recruiter Demonstrated a deep understanding of client needs and prioritized requirements accordingly. Managed both IT and non-IT rec
Education verified_user 0% verified
  • The Maharaja Sayajirao University of Baroda
    Master's degree, International Business/Trade/Commerce
    The Maharaja Sayajirao University of Baroda
    Jan 2015 - Dec 2017 (3 years)
  • The Maharaja Sayajirao University of Baroda
    Bachelor of Commerce - BCom, Business/Commerce, General
    The Maharaja Sayajirao University of Baroda
    Jan 2006 - Dec 2009 (4 years)
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