Jessica Adamo

Business operations and customer strategy professional with 10+ years of experience in SaaS and technology environments. I leverage data, reporting, and performance metrics to identify operational gaps, improve processes, and inform strategic decisions. With a background spanning finance, operations, and customer success leadership, I partner cross-functionally with Product, Sales, and Finance to strengthen onboarding, retention forecasting, churn mitigation, and revenue growth. I translate insights into scalable improvements that drive measurable business outcomes. Fluent in French, English, and Italian; intermediate in Spanish.