Diego Marquez

Broadband Sales Trainee

Graybar

May 2024 - Oct 2024 (6 months)

Supported the sales team in managing broadband and telecommunications customer accounts Assisted with product research, quoting, and preparing proposals tailored to client needs Participated in customer calls, site visits, and product demonstrations to build relationships and trust Learned and applied technical knowledge of broadband infrastructure, fiber optics, and networking components Maintained accurate records in the CRM system and tracked sales opportunities Collaborated with internal teams and vendors to ensure smooth order processing and customer satisfaction Gained hands-on experience in solution-based selling, customer support, and industry best practices

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General AV

g2av

Dec 2023 - Jan 2024 (2 months)

Installed, operated, and maintained professional audio, video, and lighting systems for corporate events, conferences, and private functions Set up projection systems, flat panels, microphones, speakers, switchers, and video playback devices according to client and venue specifications Conducted pre-event equipment tests, sound checks, and system calibration to ensure high-quality performance Assisted with stage setup, cable management, power distribution, and wireless device configuration Troubleshot real-time technical issues during events to ensure smooth execution without service interruption Collaborated closely with project managers, clients, and venue staff to deliver seamless, on-brand AV experiences Executed equipment load-ins and

2

event stage hand

24/7 Production Event Services

Nov 2023 - Jan 2024 (3 months)

Executed load-ins and load-outs, ensuring safe and efficient handling of staging, rigging, and technical gear Collaborated with production teams and crew leads to meet client expectations and technical specs Adapted to rapidly changing environments and event needs with professionalism and a team-first attitude supported rigging, cable management, power distribution, and general backstage operations Ensured proper placement and secure installation of trusses, risers, drapes, and stage elements

Bilingual Technical Specialist | AV & Digital Media Professional | Passionate About AI & Innovation

freelance

Jul 2023 - Current (3 years 1 month)

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General AV technician/ Event stagehand

Mar 2023 - Jan 2024 (11 months)

Assembled and operated audio, video, lighting, and staging equipment for concerts, corporate events, and trade shows Supported event setup and teardown, including rigging, cable management, and power distribution Assisted with the installation of speakers, microphones, projectors, and LED walls per event specifications Conducted system checks, signal testing, and basic troubleshooting under tight timelines Collaborated with production teams and followed safety protocols to ensure smooth, on-time execution Handled equipment load-ins/outs and maintained proper organization of gear Maintained a professional demeanor while working in high-pressure, client-facing environments

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General AV

Mar 2023 - Jan 2024 (11 months)

Installed, operated, and maintained professional audio, video, and lighting equipment for live events, conferences, and media productions Assisted with venue setup, including speaker placement, projection systems, microphones, video playback, and lighting design Performed pre-show checks and live troubleshooting to ensure flawless technical execution Supported multimedia production setups including hybrid and virtual events using livestreaming and video conferencing platforms Coordinated with clients, producers, and event staff to meet technical requirements and provide exceptional service Managed cable runs, power distribution, and equipment transport/load-in/load-out processes Maintained and organized inventory of AV gear, ensuring functi

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Business Development Lead

The Pathway Marketing

Mar 2022 - Mar 2024 (2 years 1 month)

• Identified opportunities for networking and established relationships in the community • Hired and Trained Business Development Representatives • Worked closely with Account Managers and Marketing Team Members to service new customers • Hosted events for potential clients at high scale venues

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Founder

Mar 2018 - Current (8 years 5 months)

Freelance AV Content producer

Self-employed

Mar 2018 - Aug 2025 (7 years 6 months)

- Capture and edit high-quality video and audio content - Edit content using tools like Adobe Premiere Pro or Final Cut Pro - Manage media files and troubleshoot technical issues - Operate AV equipment (cameras, mics, lighting) for production and live events

Technical Producer

Cox Media Group

Jul 2016 - Feb 2018 (1 year 8 months)

Managed live production for news broadcasts, syndicated radio shows, and special programming across multiple stations Ensured seamless transitions between live content, commercial breaks, and pre-recorded segments by monitoring signal flow and broadcast automation systems Collaborated with editorial staff and on-air talent to prioritize and deliver timely, accurate, and engaging content Handled real-time troubleshooting of audio, automation, and routing systems to avoid service interruptions during live broadcasts Monitored shared news alerts and incoming updates (e.g., severe weather or breaking news) and coordinated response actions with newsroom and programming teams Maintained scheduling systems and verified that all commercials were re

AVL

freelance

Oct 2014 - Aug 2025 (10 years 11 months)

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Video stagehand

Apr 2014 - May 2014 (2 months)

Set up a VIdeo display for the pga Tour

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Audio Technician

Aug 2011 - Dec 2017 (6 years 5 months)

Operated professional audio, video, and lighting systems during live services, conferences, and special events Performed pre-event setup, sound checks, and signal tests to ensure high-quality audio and video output Monitored and mixed live audio feeds for musicians, speakers, and worship leaders, both in-house and for broadcast Supported the production team with lighting cues, camera operation, and media playback Troubleshot technical issues in real time to prevent service interruptions Coordinated closely with worship leaders, pastors, and guest speakers to meet specific technical needs Managed stage setup, including microphone placement, cable routing, and wireless pack distribution Maintained and repaired AV equipment to ensure reliable

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