Associate Director, Strategic Accounts
Executive Health Resources
Jul 2008 - Mar 2010 (1 year 9 months)
• Responsible for the overall account management, increased profitability and client retention of a portfolio of 50-80 hospital clients as well as expanding account penetration into these hospital clients.
• Achieved 150% of quota for same store sales, upsell of new products and contract extensions/renegotiations.
• Worked with internal physician teams to ensure that we were consistently meeting and exceeding client expectations and delivering exceptional customer service.
• Developed, monitored and delivered onsite client financial performance reports.
• Established and maintained strong relationships at the hospital C-suite.
• Received the highest possible reviews consistently quarter over quarter.