Sanam Desai

Sanam Desai

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Senior Accounting & AR-AP Specialist | SaaS Billing & ERP Automation | Process Optimization | Cash Flow & Collections Expert
Toronto, Ontario, Canada
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Jobs verified_user 0% verified
  • TouchBistro
    Collections Specialist
    TouchBistro
    Feb 2025 - Current (1 year 7 months)
    A leading SaaS POS provider supporting restaurants with billing, subscriptions, and accounts receivable operations. • Drive $30K+ monthly B2B SaaS collections, reducing delinquent accounts by 40% within first 6 months. • Manage multi-currency AR portfolios (CAD/USD/EUR/GBP) for 200+ clients, maintaining 98% invoice accuracy and <2% bad-debt ratio. • Reconcile high-volume subscription invoices and automate recurring billing processes, cutting manual entry time by 25%. • Partner with Finance, Sales, and Customer Success teams to resolve disputes within 5 business days, sustaining a 95% customer-satisfaction score. • Implement ERP-based process automation (dunning & payment reminders) to shorten DSO by 12 days. • Ensure compliance with
  • Restaurant Brands International
    Franchise Support Analyst
    Restaurant Brands International
    Oct 2023 - Dec 2024 (1 year 3 months)
    A global quick-service restaurant company operating the Tim Hortons brand in Canada and the US. • Increased on-time collections by 45%, generating $250K additional monthly cash flow for franchises. • Reduced bad debt by 10%, saving ~$100K annually. • Maintained 90% positive resolution rate for franchisee inquiries, resolving 35+ issues per month within 10 business days. • Assisted in monthly AR reconciliations and ledger maintenance for over 150 franchise accounts. • Partnered with field representatives and finance teams to resolve payment disputes and invoicing errors. • Monitored aging reports to proactively follow up on overdue accounts, reducing high-risk balances by 30%. • Supported audit preparation and compliance initiatives by maint
  • Sprinto
    Senior Accountant
    Sprinto
    May 2022 - Jul 2023 (1 year 3 months)
    A B2B SaaS and service company providing financial and business operations solutions across India and North America. • Reduced payment delays by 55% and DSO by 30 days, improving cash flow and financial stability. • Managed US/CAD multi-currency AR, reconciliations, and cash forecasting for 150+ clients. • Processed 50–60 invoices daily, authored SOPs, and implemented workflow improvements, increasing AR efficiency by 20%. • Collaborated with Finance and Sales teams to resolve invoice disputes and short payments within 3–5 business days. • Performed month-end AR reconciliations and verified aging reports to maintain ledger integrity. • Assisted in system implementation and process improvements for automated invoice processing. Show less
  • Open Secret
    Credit Controller
    Open Secret
    Jan 2021 - Oct 2021 (10 months)
    A premium Indian confectionery brand with retail and corporate B2B operations. • Reduced payment delays by 55% and DSO by 30 days. • Achieved 95% invoicing accuracy, boosting client satisfaction and on-time payments. • Centralized HST filings for multiple entities, ensuring GAAP-compliant month-end close. • Generated aging reports and proactively followed up on overdue invoices, recovering $50K+ in outstanding balances. • Coordinated with clients to resolve disputes and maintain positive business relationships. Show less
  • A
    Senior Accountant
    Aadeshwar Impex
    May 2016 - Jun 2020 (4 years 2 months)
    An import-export and sourcing consultancy providing accounting and financial management for multiple corporate clients. • Investigated and rectified daily variances, enhancing financial integrity across accounts. • Managed credit card reconciliations, deductions, rebates, and discounts. • Prepared fee billings and ensured timely invoice generation for 100+ clients monthly. • Liaised with vendors and intercompany AP/AR contacts for reconciliations and dispute resolution.
  • JPMorganChase
    Senior Account Executive
    JPMorganChase
    Jan 2012 - Apr 2016 (4 years 4 months)
    A global banking and financial services corporation providing corporate and investment banking solutions. • Reduced outstanding balances by 20% and cleared backlog of 3,000+ invoices. • Managed month-end GL, intercompany AR, and bank reconciliations for multiple corporate accounts. • Performed detailed reconciliations and reporting for AR ledger accuracy.
  • Thermo Fisher Scientific
    Senior Accountant
    Thermo Fisher Scientific
    Jun 2010 - Sep 2011 (1 year 4 months)
    A multinational biotechnology product development and laboratory services company. • Coordinated customer activation/deactivation and vendor master data in SAP. • Reduced reconciliation issues by 25% and audit completion time by 15%. • Assisted in invoice processing, account reconciliation, and month-end close activities.
Education verified_user 0% verified
  • Mumbai University
    Mumbai University — Bachelor of Commerce, Accounting and Finance
    Mumbai University
  • Mumbai University
    Mumbai University — Postgraduate Degree, Finance and Financial Management Services
    Mumbai University
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