Bret Connor

Chief Executive Officer

Model N

Jan 2025 - Current (1 year 6 months)

Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. For 25 years, our intelligent platform has powered digital transformation for pharmaceutical, medtech, and high-tech companies with integrated technology, data, analytics, and expert services that deliver deep insight and control. Our integrated cloud solution is proven to automate pricing, incentive, and contract decisions to scale business profitably and grow revenue.

EVP, Chief Operating Officer

athenahealth

Feb 2022 - Dec 2024 (2 years 11 months)

Leader of athenahealth’s global operations, including worldwide revenue cycle and clinical services, BPO operations, Customer Success, support, and all professional services. Accountable for company revenue achievement and global operating profitability.

SVP, Chief Customer Officer

athenahealth

Aug 2017 - Feb 2022 (4 years 7 months)

Leader of athena's client organization, accountable for ~$2B in annual revenue across 10,000+ clients. My organization enables our clients to lower their costs, improve their revenue capture, deliver better healthcare outcomes, and spend more time providing care, all through the use of athena's cloud-based technology platform and services. My direct team consists of Client Management (Customer Success Managers), Implementation & Go-Live Services, Coaching & Training Services, Consulting/Advisory Services, Voice of the Customer, Client Analytics, Customer Care (call centers, chat, email, and web-based support), and Integration Services (interoperability, API-enabled solution design, HL7 messaging). I am responsible for overall athenahealth

VP, Professional Services

vmware

Oct 2013 - Jul 2017 (3 years 10 months)

Led the Professional Services Organization for the Americas (US, Canada, and Latin America), a $300M annual revenue business. Full P&L responsibility, with accountability for sales ($400M in annual bookings), revenue ($300M), and operating margin. Business included: Accelerate Advisory Services, Technology Implementation & Operations Transformation Consulting, Technical Account Manager Program, Services Sales Team, and Solution and Proposal Desk Teams. Grew Net Promoter Score for Consulting Services and Technical Account Manager Program from low 20s to mid-60s. Drove three-fold expansion in operating margin while sustaining consistent double-digit growth. My team's 3-year transformation of the Professional Services business was recognized

VP, Field Strategy & Business Transformation

vmware

Sep 2010 - Sep 2013 (3 years 1 month)

Led a team responsible for go-to-market strategy, customer analytics, Field enablement, M&A integration, Hybrid Cloud business development, and a comprehensive Field Transformation aligned with an aggressive 3-year multi-solution growth strategy. Member of the Americas Leadership Team reporting into the GM.

Associate Principal

McKinsey Company

Sep 2006 - Aug 2010 (4 years)

Worked with a range of High Tech companies to support them in new business building, sales transformation, financial restructuring, and overall corporate strategy. Clients included large consumer electronics, enterprise hardware and software, semiconductor, and channel distribution companies. Although my work was primarily centered around serving clients in Silicon Valley, my transformation-related engagements frequently took me to Europe, Asia, and the Middle East to support industry-changing initiatives. Led 2 or more consulting teams at a time serving multiple clients. Advised C-level executive leaders at the world's largest High Tech companies.

Associate

Goldman Sachs

Jun 2005 - Aug 2005 (3 months)

Worked in the High Tech & Media Corporate Finance Group. Supported M&A, IPO, leveraged buy-out, and high-yield financing activity.

Engagement Manager

McKinsey Co

May 2001 - Aug 2004 (3 years 4 months)

Equity Research Analyst

COMMERZBANK AG

Apr 1999 - Mar 2001 (2 years)

Helped build and lead Commerzbank's US Energy Team in New York.

P

Analyst

Putnam Hayes Bartlett

May 1997 - Mar 1999 (1 year 11 months)

Economic and financial analyst supporting M&A, large capital investment decision-making, and commercial damages litigation.

About

Detail

Timeline

Résumé