I’m a dedicated Customer Representative at Capita, responsible for delivering professional, customer-focused support across high-volume service environments. I specialise in resolving queries, managing accounts, and ensuring a positive customer experience through strong communication and problem-solving skills.
Alongside my current role, I also serve as a part-time Sales Team Leader at MSD Consulting Pty Ltd, and previously worked as a Sales Team Leader and Sales Agent at National Debt Advisors (NDA). My background also includes experience as a Bank Sales Agent at Standard Bank, where I developed a strong foundation in client engagement and financial services.
My journey has equipped me with solid expertise in customer service, sales operations, performance management, and client relationship building. I’m passionate about helping customers, supporting teams, and delivering results in fast-paced, target-driven environments.
Beyond the corporate space, I’ve also developed a keen interest in graphic design, exploring creative communication, branding, and visual presentation.
By combining strategic insight, customer-centric service, and creative thinking, I bring a versatile, results-driven approach to every role I take on.