Mózes Karátson

Mózes Karátson

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Customer Success Manager @ Sana Commerce
Budapest, Hungary

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  • Instructure
    Customer Success Manager
    Instructure
    May 2026 - Current (6 months)
  • Sana Commerce
    Customer Success Manager
    Sana Commerce
    May 2025 - May 2026 (1 year 1 month)
    I help customers get the most value out of Sana’s e-commerce platform by guiding them through onboarding, adoption, and long-term success. I manage a portfolio of SMB clients, build strong relationships, and ensure smooth renewals. Key focus areas: Onboarding & adoption Customer health monitoring Proactive issue resolution Cross-functional collaboration Retention & renewals
  • Lepaya
    Customer Success Manager
    Lepaya
    May 2024 - May 2025 (1 year 1 month)
    Lepaya combines hard and soft skills training in a single innovative platform, designed to drive measurable improvements in employee performance and engagement. By blending data-driven insights with interactive learning formats, Lepaya delivers tailored training programs that empower organizations to upskill their workforce effectively. With a focus on practicality and impact, Lepaya’s solutions enhance productivity, collaboration, and adaptability in today’s rapidly changing work environment.
  • A
    Account Manager
    Feb 2020 - May 2024 (4 years 4 months)
    Managed key client accounts at Profiles International Hungary, focusing on driving behavior change and enhancing engagement. Developed customized training programs to improve emotional intelligence and workplace performance. Collaborated with cross-functional teams to implement assessments and training, boosting client satisfaction.
  • M
    Marketing Trainee
    Jun 2019 - Jan 2020 (8 months)
    The Thinking Hut is a coworking space in Amsterdam with two locations. I was a sales / marketing intern in my last year in the university. I was responsible for: - Managing the social media sites - Creating content - Searching for new partners - Organizing events for the members - Managing new inquiries - Reporting to the marketing manager
  • S
    Sales And Marketing Representative
    Feb 2018 - Jan 2020 (2 years)
    - Generating leads, and scouting new clients - Work in CRM system - Organizing marketing events - Improve the webiste and social media pages by generating content - Manage the marketing projects with partners
  • M
    Marketing Content Trainee
    Mar 2017 - Aug 2017 (6 months)
    During my internship I was working with the content creator team for UPC's streaming platform. I was responsible for: -Promoting new content on the platform -Analyizing reports for the downloads -Creating briefs and keep contacts with the video editors -Managing the new films with the partners
  • O
    Online Marketing Trainee
    Mar 2015 - Aug 2015 (6 months)
    Forest & Ray Ltd. is a dental clinic with two locations in London and Budapest. We organized dental tourism trips for the patients. I was responsible for: -Managing GoogleAds and Facebook Ads -Updating the website in CMS -Creating SEO audits and reports from Google Analytics
Education verified_user 0% verified
  • W
    Wisseloord Studios — Music Production, Music
    Wisseloord Studios
    Jan 2023 - Dec 2024 (2 years)
    Wisseloord Studios is one of the biggest studios in the Netherlands, and I study 1 year program that includes: - Mixing and Mastering - DAW produciton (Logic and Ableton) - Analog and Digital recording - Songwriting (Arrangement, Structures, Analysis) - Music Business
  • B
    Budapest University of Economics and Business — Bachelor's degree, Marketing
    Jan 2017 - Dec 2020 (4 years)
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