Clarisa Zapata

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Software Development Engineer

Lunch Payments

Jan 2022 - Jan 2024 (2 years 1 month)

• Owned the delivery of UX, APIs, services, components, and libraries. • Collaborated with the Founders and Head of Engineering to design and implement customer-focused solutions, improving quality through unit testing and deployment automation. • My responsibilities included operational excellence, such as on-call duties, running OE meetings, monitoring dashboards, and interviewing SDEs to ensure technical and cultural fit. • Designed and implemented the Lunch Operations Tool, addressing gaps in order, payment, and collection processes. Using React and AWS technologies, I created an extensible UX platform and received positive feedback for my clean and easy to-use design. • Led the design and implementation of the "Paid by Customer" f
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Junior Software Engineer

Allo Communications

Jan 2021 - Jan 2024 (3 years 1 month)

• Owned the delivery and design of new or existing UI/UX features and bug fixes for both customer portal and agent portal. • Owned and created the Figma Design System for both customer and agent portal. • Owned and led the integration of LaunchDarkly to implement feature flags, making all deployments smoother. • Participated in new feature design session meetings, collaborated with stakeholders to gather requirements and feedback.
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Web Designer / Web Support Specialist

- Whisker Cloud Jornada

• Responsible for designing new pages for all websites • Led redesigns and improvements of existing web pages. • Owned customer support issues, ensuring timely and effective resolutions through HubSpot. • Provided technical support and troubleshooting assistance.

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Clarisa Zapata

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