Byron Crews
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Chief Executive Officer
United States
Résumé
Jobs
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Chief Executive OfficerProtect EnvironmentalJan 2026 - Current (10 months)- Chief Operating Officer| Operations AdvisorAir Conditioning Specialist INCAug 2024 - Current (2 years 3 months)Chief Operating Officer at ACS Inc, a leading HVAC, Plumbing, and Geothermal home service company operating across Georgia, North Carolina, South Carolina, Tennessee, and Alabama. ACS Inc boasts 14 distinct brands and brand branches within these markets, with plans for rapid expansion in the near future. Proud to be part of the Hidden Harbor Capital Partner team!
- Chief Operating OfficerAir Conditioning Specialist INCAug 2024 - Current (2 years 3 months)Chief Operating Officer at ACS Inc, a leading HVAC, Plumbing, and Geothermal home service company operating across Georgia, North Carolina, South Carolina, Tennessee, and Alabama. ACS Inc boasts 14 distinct brands and brand branches within these markets, with plans for rapid expansion in the near future. Proud to be part of the Hidden Harbor Capital Partner team!
- Vice President of OperationsEco Plumbers Electricians and HVAC TechniciansAug 2023 - Jul 2024 (1 year)As the Vice President Operations, I was responsible for development and implementation of operational strategies, policies, and procedures to drive efficiency, productivity, and profitability. Collaborate with other executives to define and execute the company's strategic initiatives, ensuring they are aligned with operational capabilities. Oversee and manage all aspects of day-to-day operations, including production, supply chain, logistics, quality control, and customer service. Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions. Lead and manage a team of managers and supervisors, providing guidance, coaching, and support to drive performance and employee developmen
- Division Service Manager- West MarketsGroundworksJun 2022 - Aug 2023 (1 year 3 months)Partnering with the Foundation Recovery Systems, Foundation Systems of Michigan, Innovative Basement Authority, and the Groundworks Brands to expand our service department footprint in the market. I focus on developing leaders of leaders, working with talent of all levels of experience and training. I identify leadership potential from new acquisitions, internal and external leadership and integrate/place each within the enterprise as the company continues to grow this new department that services and maintains warranties along with scheduled follow up visits to protect the systems the consumer has purchased.
Highlights:
-Designed a new Service Department and established the Service Manager role to improve service delivery - Region Manager-Mid-West/Great Lakes/Colorado MarketsGroundworksSep 2019 - Oct 2022 (3 years 2 months)Leader for the Ohio Basement Authority Company, Ohio Basement Systems Company, Indiana Foundation Service, Foundation Systems of Michigan, Complete Basement Systems (CO) and Foundation Repair of Western Colorado. I was recruited into the company with a $180M valuation to help create infrastructure, develop leadership, and prepare for acquisitions during a period of high growth. I advised on the development of a new organizational structure, training and development program for future leaders, and talent acquisition strategy. I was challenged with integrating privately owned companies into the portfolio, working with managers and staff to drive a culture change into an enterprise organization.
Highlights:
-Built out capabilit - Regional Sales ManagerTruGreenJan 2005 - Jan 2009 (4 years 1 month)I was challenged with helping the nation's largest lawn care company, with 100% of sales done through telemarketing, navigate the “do not call” law. I identified an opportunity to send a sales force into the field to reach potential customers. I designed a sales playbook, marketing plan, and overall strategy. My solution was adopted as the new standard, earning me promotion from the branch to the regional level to scale across the enterprise.
Highlights:
-Mentored and led 22 Sales Managers in 22 markets, in collaboration with each market’s General Manager. Over 600 sales reps fell underneath my leadership.
-Created and implemented D2D sales efforts in the Region and then company after the DNC was implemented.
-Tu - Director-Mid-West Regions (TRUGREEN & Leisure Lawn Companies)TruGreenOct 1997 - Sep 2019 (22 years)Responsible for all Operations and Sales leadership to the two brands within the TRUGREEN portfolio. I navigated a private equity buy-out of the TruGreen business segment, with promotion to oversee multiple markets for the smaller entity. I was challenged with transitioning the team from a large, publicly traded enterprise. I ensured people understood the “why” of the transition and the new opportunities it presented. I incorporated the Extreme Ownership methodology, maximizing self-ownership while creating a culture of accountability.
Highlights:
-Delivered $102M in gross revenue and $43M in EBITDA (42% margins).
-Won 1st Quartile Performer for 10 consecutive years for Customer Retention, Labor, Productivity, and NP - Petty Officer Second ClassUS Navy Navy ReservesMay 1994 - Apr 2000 (6 years)Active and Reserve Duty
Education
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- Bachelor of Science - BS, Organizational LeadershipPenn State University
- Master of Business Administration - MBA, Business Administration, Management and OperationsThe Ohio State University Fisher College of Business