I’m an Account Management and Customer Success professional with over 10 years of experience in SaaS, B2B, and retail environments. I focus on building strong client relationships, improving retention, and creating growth strategies that align customer goals with business success. My background combines sales expertise with customer advocacy — from managing key accounts and driving product adoption to mentoring teams and supporting stakeholder alignment. I’m passionate about solving complex challenges, optimizing client outcomes, and fostering long-term partnerships that drive measurable impact. I’m currently completing my Bachelor of Business Administration (Accounting) at Yorkville University and open to new opportunities in Account Management, Customer Success Leadership, or SaaS Growth Strategy.
