Ernest Tan

I am a Senior Account Manager and Account Executive with 10+ years of B2B sales and customer relationship management experience in the technology sector. Recognized for demonstrating a natural aptitude for implementing cross-sell and up-sell opportunities to drive sales, as well as for achieving high customer satisfaction ratings, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded revenue and performance goals and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include sales, account management, customer relationship management, and customer retention. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, negotiation skills, as well as business acumen, strategic planning, and product expertise to support efficiency and maximum returns. In my most recent role, I am the Senior Account Manager with Nium. In this role, I manage a enterprise accounts customer portfolio spanning the Greater China region. I also foster strategic relationships and leverage cross-sell and upsell opportunities to drive revenue, customer satisfaction, and loyalty across all accounts. In addition, I liaise with senior leadership, teams, and stakeholders to ensure the company’s sales and customer success support structures are driving the business forward with minimal expenditures. Colleagues describe me as a progressive, driven, down-to-earth, B2B sales and customer success expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget. I am pursuing new opportunities and can be reached through this profile, or by phone at: +65 96266619.